Risk Operations Vendor Manager

Intuit

Confirmed live 2 days ago High trust

Quick summary

Work type
On-site
Location
Atlanta, GAFrisco, TX
Posted
13 days ago
Freshness
Confirmed live 2 days ago

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Salary context

How this pay compares to similar roles

Similar $183k
$135k most similar roles pay here $230k

This listing doesn't post a salary. Most similar roles pay $151,106–$214,675.

Based on 240 similar postings.

Employer

About Intuit

Intuit is a financial software company known for products like TurboTax, QuickBooks, Mint, and Credit Karma, helping consumers and small businesses manage their finances and taxes. Industry: Financial Software & Technology

Intuit currently has 174 open roles on FindRole.

Listed pay typically runs $202,500–$274,000 across 152 roles with salary data.

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At a glance

TL;DR · Risk Operations Vendor Manager

Risk Operations - Vendor Manager will join the FinTech team to manage third-party vendor relationships and oversee multiple teams making high-stakes decisions regarding financial risk mitigation for money movement products. The role involves managing compliance, fraud, and financial risks while documenting Standard Operating Procedures, designing Quality Assurance processes, and developing performance monitoring mechanisms like dashboards and scorecards. You will execute a multi-year outsourcing strategy, lead partner delivery relationships, conduct supplier assessments, and implement training programs based on vendor performance data. Key responsibilities include collaborating cross-functionally with Legal, Compliance, Risk Management, Internal Audit, and Product teams to ensure operational excellence. The ideal candidate possesses 8-10 years of experience in delivery and working with outsourcers, strong business acumen, and expertise in managing Anti-Money Laundering programs and human and AI/ML interactions to improve work efficiency.

What you'll do

  • Manage third-party vendor relationships to ensure compliance with financial risk, fraud, and data security standards.
  • Document and maintain Standard Operating Procedures (SOPs) to manage third-party vendor operations effectively.
  • Design and lead Quality Assurance processes, including periodic audits of vendor deliverables.
  • Develop performance monitoring mechanisms such as dashboards and scorecards using qualitative and quantitative metrics.
  • Execute multi-year outsourcing strategies for Risk Operations in partnership with internal leadership.
  • Create and conduct supplier assessments, development plans, and quarterly business reviews.
  • Implement training programs based on vendor performance data to improve service quality and efficiency.
  • Establish escalation protocols and approval matrices to ensure timely resolution of operational issues.

What we're looking for

  • 8-10 years of experience in delivery and working with outsourcers.
  • Proven experience onboarding and managing third-party vendor relationships to exceed performance indicators.
  • Experience managing and mitigating data security, compliance, fraud, and financial risks.
  • Ability to develop performance monitoring mechanisms, including dashboards and scorecards using qualitative and quantitative metrics.
  • Proficiency in creating supplier assessments, development plans, and escalation protocols.
  • Preferred experience in vendor communication management and financial oversight of timesheets and billable hours.
  • Preferred expertise managing Anti-Money Laundering (AML) programs.
  • Demonstrated understanding of human and AI/ML interactions to drive work efficiency.

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