Risk Manager, Quality Control

Capital One Financial

Confirmed live 2 days ago High trust

Quick summary

Work type
On-site
Location
Richmond, VA
Salary
$151,900–$173,400 / yr
Posted
15 days ago
Freshness
Confirmed live 2 days ago

Market check

Salary context

Competitive pay

How this pay compares to similar roles

Similar $178k
This role $163k
$137k most similar roles pay here $217k

This role pays less than 62% of similar roles. Most pay $146,500–$209,473 — the shaded band above. At the midpoint, this role pays about $163k versus about $178k for comparable roles.

Based on 240 similar postings.

Employer

About Capital One Financial

Capital One Financial is a bank holding company specializing in credit cards, auto loans, banking, and savings products, known for its data-driven approach to consumer and commercial finance. Industry: Financial Services & Banking

Capital One Financial currently has 998 open roles on FindRole.

Listed pay typically runs $197,300–$225,100 across 992 roles with salary data.

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View all roles at Capital One Financial

At a glance

TL;DR · Risk Manager, Quality Control

Risk Manager - Quality Control joins the Card Risk Process Excellence Team to advance the Well Managed transformation initiative. This role is responsible for leading the Quality Control Testing Program, overseeing quality control processes, methodologies, and performance metrics while ensuring alignment with the Enterprise Control Standard and the Process Management and Controls Framework. The manager will oversee a quality control assessment team, manage day-to-day operations, and develop training programs to ensure compliance. Key responsibilities include collaborating with stakeholders to improve risk management environments and driving cross-functional projects. Required competencies include risk management, process management, project management, change management, and experience with Governance, Risk, and Compliance software tools. The role addresses the challenge of strengthening a card business control ecosystem through automation, transparency, and simplified processes within a complex financial services environment.

What you'll do

  • Manage the day-to-day operations and people leadership of the quality control assessment team.
  • Oversee the quality control process, methodology, and performance metrics for the Card Risk organization.
  • Disseminate Enterprise Control Standard requirements and guidance to multiple business areas.
  • Develop and evolve training programs to ensure compliance with the Enterprise Control Standard.
  • Lead the evolution of the quality program in alignment with the Process Management and Controls Framework.
  • Drive cross-functional initiatives to improve risk management processes and enhance the control ecosystem.

What we're looking for

  • High School Diploma, GED, or equivalent certification.
  • At least 3 years of Risk Management, Process Management, or Project Management experience.
  • At least 2 years of people management experience.
  • At least 2 years of change management experience in process improvement and transformation.
  • At least 3 years of experience in process management leading cross-functional projects and programs in Risk.
  • At least 3 years of experience with Governance, Risk, and Compliance software tools.
  • Bachelor's Degree or Master's Degree (preferred).
  • Process Management Certification such as LEAN or Six Sigma (preferred).

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