Manager Risk Management, Product Operations: Platform Ops

Capital One Financial

Confirmed live yesterday High trust

Quick summary

Work type
On-site
Location
Richmond, VAMcLean, VA
Salary
$151,900–$173,400 / yr
Posted
28 days ago
Freshness
Confirmed live yesterday

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $198k
This role $163k
$140k most similar roles pay here $246k

This role pays less than 84% of similar roles. Most pay $169,550–$226,437 — the shaded band above. At the midpoint, this role pays about $163k versus about $198k for comparable roles.

Based on 240 similar postings.

Employer

About Capital One Financial

Capital One Financial is a bank holding company specializing in credit cards, auto loans, banking, and savings products, known for its data-driven approach to consumer and commercial finance. Industry: Financial Services & Banking

Capital One Financial currently has 998 open roles on FindRole.

Listed pay typically runs $197,300–$225,100 across 992 roles with salary data.

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View all roles at Capital One Financial

At a glance

TL;DR · Manager Risk Management, Product Operations: Platform Ops

Manager Risk Management - Product Operations: Platform Ops joins the Customer Servicing Strategy team as a first line of defense for the Card division. This role focuses on identifying, assessing, and reporting risks associated with high-profile multi-tenancy platforms and projects. The manager will partner with product and technology leaders to design managed processes and technical solutions while ensuring new features align with organizational risk appetite and internal governance. Key responsibilities include overseeing technology change risk, providing strategic recommendations for platform enhancements, and authoring comprehensive documentation such as policies and controls. The ideal candidate utilizes skills in risk management, project management, process management, analytical thinking, and technical oversight to manage complex systems. Required competencies include experience with compliance or audit, cross-functional collaboration with legal and information technology teams, and the ability to navigate gray spaces within a fast-paced environment.

What you'll do

  • Identify and mitigate potential risks to ensure company stability and profitability.
  • Serve as a subject matter expert for technology platforms to align new features with risk appetite.
  • Evaluate and influence technology changes to identify, assess, and communicate compliance risks.
  • Provide oversight of technology change risks by offering strategic recommendations and prioritization input.
  • Design well-managed processes and technical solutions to control risks in multi-tenancy environments.
  • Author and revise comprehensive documentation including policies, procedures, controls, and risk assessments.
  • Prepare and present risk reports to senior leadership and key stakeholders.

What we're looking for

  • Bachelor's Degree or military experience.
  • At least 3 years of experience in Risk Management, Project Management, Process Management, Compliance, or Audit.
  • At least 3 years of experience supporting, partnering, and interacting with internal business clients.
  • At least 2 years of experience interacting with internal audit, federal regulators, or government agencies.
  • Master's Degree or MBA (preferred).
  • 5+ years of experience in Risk Management, Project/Process Management, Compliance, or Audit (preferred).
  • 3+ years of process or Project Management experience leading cross-functional projects and programs (preferred).
  • Risk Management Certifications such as CRMA, CRMP, CRCM, or FRM (preferred).

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