Senior Production Support Engineer
CIBC
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Market check
How this pay compares to similar roles
This role pays less than 66% of similar roles. Most pay $144,950–$219,537 — the blue band above. At the midpoint, this role pays about $155k versus about $182k for comparable roles.
Based on 240 similar postings.
Employer
CIBC (Canadian Imperial Bank of Commerce) is a leading North American financial institution offering personal, business, public sector, and institutional banking, investment banking, and wealth management services. Industry: Banking & Financial Services
CIBC currently has 6 open roles on FindRole.
Listed pay typically runs $147,500–$175,000 across 6 roles with salary data.
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At a glance
The Production Support Engineering Manager leads a team responsible for the stability, resilience, and operational support of production technology services. This role involves managing incident, problem, and change activities while coordinating major incident responses and driving root-cause resolutions. The manager will implement support standards, monitoring practices, and operational procedures to improve service reliability. Key responsibilities include coaching talent, fostering a culture of accountability, and partnering with Risk, Compliance, and Audit teams to meet governance requirements. The position requires proficiency in IT service management disciplines, including on-call models, runbooks, and recovery procedures. Necessary skills include Python, Agile thinking, business requirements analysis, and process design. The role operates within a regulated financial services environment, focusing on maintaining production technology performance and aligning technical projects with broader business goals.
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What we're looking for
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