Production Support Engineer

Accenture

Confirmed live today High trust
Closes in 2 days Hybrid

Quick summary

Work type
Hybrid
Location
Morristown, NJ
Employment
Full-time
Posted
2 days ago
Freshness
Confirmed live today
Closes
Oct 30, 2026 (soon)
Nearby
99+ roles within 25 mi

Market check

Salary context

How this pay compares to similar roles

Similar $160k
$114k $207k
below market most similar roles pay here above market

This listing doesn't post a salary. Most similar roles pay $123,035–$197,750.

Based on 240 similar postings.

Employer

About Accenture

Accenture is a leading global professional services company specializing in IT, strategy, consulting, and operations, with a strong focus on digital transformation, cloud computing, and artificial intelligence.

Accenture currently has 196 open roles on FindRole.

Listed pay typically runs $94,400–$266,300 across 140 roles with salary data.

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At a glance

TL;DR · Production Support Engineer

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The Production Support Engineer role involves acting as a software detective to identify and solve issues within multiple components of critical business systems. Working within the Accenture Flex team, you will serve as a subject matter expert who collaborates with multiple teams to diagnose complex software problems and implement preventive measures. Your daily responsibilities include developing a deep understanding of system components, guiding team members through collaborative problem-solving, and contributing to the continuous improvement of support processes and tools. The role requires advanced proficiency in Calypso Software, Core Java, Atlassian JIRA, and REST API Development, with Spring Boot experience preferred. You will provide technical solutions to ensure the stability of business systems while proactively communicating risks and status updates to various stakeholders.

Skills

Calypso Software Core Java Atlassian JIRA REST API Spring Boot Application Support

What you'll do

  • Diagnose and resolve complex software issues within multiple components of critical business systems.
  • Act as a subject matter expert to provide technical solutions for immediate and cross-functional teams.
  • Support and guide team members by sharing technical expertise and fostering collaborative problem-solving.
  • Analyze recurring issues to identify root causes and implement effective preventive measures.
  • Contribute to the continuous improvement of support processes and tools to enhance service quality.
  • Engage proactively with stakeholders to communicate project status, risks, and technical solutions.
  • Manage team decisions and collaborate with multiple departments to ensure effective performance.

What we're looking for

  • Minimum of 5 years of work experience.
  • Advanced proficiency in Calypso Software.
  • Advanced proficiency in Core Java.
  • Advanced proficiency in Atlassian JIRA and REST API Development.
  • Advanced proficiency in Spring Boot (preferred).
  • Bachelor's Degree.

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