Product Support Engineer III

Lam Research

Confirmed live 2 days ago Trusted

Hybrid

Quick summary

Work type: Hybrid
Location: Austin, TX
Posted: 55 days ago
Freshness: Confirmed live 2 days ago
Closes: Jan 13, 2027
Nearby: 99+ roles within 25 mi

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Salary context

How this pay compares to similar roles

Similar $149k

$103k most similar roles pay here $189k

This listing doesn't post a salary. Most similar roles pay $127,800–$170,000.

Based on 240 similar postings.

Employer

About Lam Research

Lam Research Corporation is a leading American supplier of wafer-fabrication equipment and services to the global semiconductor industry.

Lam Research currently has 299 open roles on FindRole.

Listed pay typically runs $114,000–$253,000 across 141 roles with salary data.

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At a glance

TL;DR · Product Support Engineer III

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As a Product Support Engineer 3, you will join the Product Support Engineering team to support various robotics products and platform types for global customers. You will serve as the technical backbone for field engineers and technicians by diagnosing, troubleshooting, repairing, and debugging complex electro-mechanical equipment, computer systems, software, and networked or wireless systems. Your daily work involves providing high-level technical support, mentoring others, designing training sessions, and participating in platform field escalations for Etch, Deposition, and Clean products. You will apply engineering theories to resolve technical problems and conduct experiments to develop new processes or hardware modifications. The role requires expertise in wafer handling and robotics, along with proficiency in C++ and Python programming. You must be highly quantitative to communicate findings clearly while solving complex technical issues within the semiconductor equipment domain.

Skills

Mechatronics Robotics C++ Python Semiconductor Equipment Troubleshooting Debugging Wireless Systems Hardware Software

What you'll do

Diagnose, troubleshoot, repair, and debug complex electro-mechanical equipment, computer systems, software, and networked systems.
Provide technical support to customers for highly sophisticated products and platforms.
Participate in platform field escalations for Dextro, Etch, Deposition, and Clean products.
Design and conduct experiments to develop new methods, hardware standards, and process specifications.
Own corrective actions and ensure the successful handoff of solutions to Technical Services and Field Service teams.
Act as a technical mentor for field and account engineers by designing and conducting training sessions.
Share knowledge and take leadership positions within the worldwide technical community to enhance global learning.
Communicate complex data, findings, and project progress clearly to customers on a regular basis.

What we're looking for

Minimum of 5 years experience with a Bachelor's degree, or 3 years with a Master's, or a PhD.
Bachelor's degree in Mechatronics or equivalent with at least 5 years of semiconductor equipment experience.
Experience in mechatronics and robotics is required.
Proficiency in C++ and Python programming for diagnostics.
Strong oral, written, and presentation communication skills.
Ability to travel more than 40% of the time.
Ability to work effectively as an individual contributor in a remote setting.

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