Principal Site Reliability Engineer

What you'll do

• Design and architect infrastructure and services to ensure system reliability and functionality.
• Forecast infrastructure demand and manage capacity to handle current and future workloads.
• Perform incident response, root cause analysis, and maintenance tasks for assigned services.
• Develop and implement automation tools and scripts to enhance operational efficiency.
• Provide comprehensive health, performance, and capacity reporting to stakeholders.
• Execute technical troubleshooting and debugging to achieve service level objectives.
• Conduct experiments with new tools and technologies to optimize infrastructure performance.
• Document incidents and perform post-mortem procedures to prevent recurring issues.

What we're looking for

• Applicants must be able to read, write, and speak English.
• Candidates must have 6 to 10+ years of experience.
• Experience is required in designing and architecting infrastructure and services for reliability and functionality.
• Experience is required in forecasting infrastructure demands and responding to capacity needs.
• Experience is required in developing reliable and scalable infrastructures in collaboration with software development teams.
• Experience is required in performing incident response, root cause analysis, and maintenance tasks.
• Experience is required in developing and implementing automation tools or scripts to mitigate issues and gather metrics.
• Experience is required in providing operational support and serving as a key escalation point for complex technical issues.