This role pays less than
90%
of similar roles. Most pay
$176,775–$241,787
— the shaded band above.
At the midpoint, this role pays about
$156k
versus about
$209k
for comparable roles.
Based on 240 similar postings.
Employer
About Twilio
Twilio is a cloud communications platform that provides APIs and software, allowing developers to embed voice, messaging, video, and email functionalities directly into their applications.
Twilio currently has
23 open roles
on FindRole.
Listed pay typically runs
$155,520–$194,400
across 17 roles with salary data.
The Principal Presales Engineer joins the New Business Communication team to secure technical wins for customer accounts by leading pre-sales relationships and proposing complex architectures. This role involves conducting discovery sessions, delivering product demonstrations, managing Proofs-of-Concept, and creating design documentation to build customer trust in communication products. The ideal candidate serves as a trusted advisor, translating customer needs into innovative solutions while collaborating with internal teams on architectural decisions. Required technical skills include experience with REST APIs and backend development using Java, C#, Node.js, Python, or PHP, alongside web development expertise in JavaScript, HTML/CSS, and frameworks like React, Vue.js, or Angular. Preferred qualifications include familiarity with cloud platforms such as AWS, Google Cloud, or Microsoft Azure, along with domain knowledge in Telecom, SIP, Contact Center, or Security environments to solve complex communication challenges.
Lead technical discovery sessions to identify customer needs and propose tailored solutions.
Partner with Account Executives to execute pre-sales activities including RFPs, Proofs-of-Concept, and design documentation.
Build and deliver complex product demonstrations and presentations to showcase Twilio's capabilities.
Design and propose innovative technical architectures that solve specific customer challenges.
Act as a trusted advisor to customers by providing expert guidance on communication technologies.
Contribute to the Solutions Engineering community through knowledge sharing and creating reusable materials.
Drive the design and execution of medium to large projects independently or with team support.
What we're looking for
Minimum of 8 years in a solutions engineering role or 10+ years of professional experience supporting technical products with customer-facing experience.
Bachelor's or Master's degree in a technical discipline like Engineering, Mathematics, or Computer Science, or equivalent practical experience.
Proven ability to communicate complex topics clearly and act as an engaging storyteller for diverse audiences.
Experience in software development including backend (Java, C#, Node.js, Python, PHP), web development (JavaScript, HTML/CSS, React, Vue.js, Angular), or building with REST APIs.
Ability to identify customer needs and design innovative technical solutions while managing competing priorities in a fast-paced environment.
Experience with new business accounts and evangelizing new use cases and technology (preferred).
Familiarity with cloud platforms like AWS, Google Cloud, or Microsoft Azure and cloud application architecture (preferred).
Previous experience in Telecom, SIP, Contact Center, or Security (preferred).
APCO P25
LTE
802.11
3GPP 4G/5G
FirstNet
FedRAMP
IP Networking
RF Coverage Prediction
Microwave Design
Mobile Voice and Data Networks
Video Security
System Architecture
Linthicum Heights, MD+13 days ago
$70,000–$100,000
APCO P25
LTE
802.11
3GPP 4G/5G
FirstNet
FedRAMP
IP Networking
RF Coverage Prediction
Microwave Design
Mobile Voice and Data Networks
Video Security
Command and Control Software
System Architecture