Principal Customer Program Manager

Cisco

Confirmed live yesterday High trust
Closes in 7 days Remote

Quick summary

Work type
Remote
Location
Remote
Salary
$233,900–$330,400 / yr
Posted
25 days ago
Freshness
Confirmed live yesterday
Closes
Sep 18, 2026 (soon)

Market check

Salary context

Above market

How this pay compares to similar roles

Similar $180k
This role $282k
$107k most similar roles pay here $354k

This role pays more than 98% of similar roles. Most pay $152,412–$207,211 — the shaded band above. At the midpoint, this role pays about $282k versus about $180k for comparable roles.

Based on 240 similar postings.

Employer

About Cisco

Cisco Systems is the world''s leading networking technology company, designing and manufacturing networking hardware, telecommunications equipment, and cybersecurity solutions for businesses and governments. Industry: Networking Technology & Cybersecurity

Cisco currently has 196 open roles on FindRole.

Listed pay typically runs $167,700–$245,200 across 196 roles with salary data.

Most-posted roles

View all roles at Cisco

At a glance

TL;DR · Principal Customer Program Manager

Principal Customer Program Manager joins the Cisco Silicon One team to drive the integration of SiliconOne products into customer environments. This role involves managing the entire lifecycle from evaluation and proof-of-concept through design, development, qualification, validation, and production launch. The individual will scope projects, assemble support teams, develop joint timelines, provide technical collateral, lead engineering reviews, and resolve blocking issues to ensure timely deployment. Key responsibilities include translating customer requirements into actionable tasks for functional areas and managing the resolution of reported issues with internal and executive stakeholders. The role requires expertise in high-tech electronics, cloud development, and OEM environments, specifically involving hardware, software, and ASIC technologies. The position addresses technical challenges within the AI/ML era by ensuring seamless integration of next-generation network devices into large-scale datacenter infrastructures for strategic customers.

What you'll do

  • Define strategy and execution plans for integrating SiliconOne products into customer environments from proof-of-concept to production launch.
  • Scope projects, assemble core support teams, and develop joint project timelines with customers.
  • Provide technical collateral and tools while leading engineering design reviews to ensure the implementation of required features.
  • Translate complex customer requirements into specific tasks for relevant functional areas.
  • Track and drive customer-reported issues through to resolution and closure.
  • Communicate issue status clearly to both internal executive teams and external customers.
  • Lead complex technical engineering-to-engineering discussions to resolve blockers and manage project scope.
  • Build close working relationships with customer development teams to find creative solutions to their problems.

What we're looking for

  • 10+ years of experience in high-tech electronics leading large-scale program and project management initiatives.
  • Deep technical expertise in cloud development, deployment, or OEM environments.
  • Proven track record of managing high-stakes hardware and software engagements for strategic datacenter customers.
  • Hands-on experience working across the full product stack including Software, ASIC, and Hardware.
  • Expert leadership capabilities to drive execution across diverse, cross-functional global teams.
  • Advanced problem-solving, negotiation, and organizational skills to manage complex dependencies and project risks.
  • Ability to translate complex technical requirements into actionable roadmaps for engineering teams and external partners.
  • Strong technical background in system, HW, and SW qualification for AI infrastructure, cloud/DC environments, or networking ASICs (preferred).

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