This role pays more than
99%
of similar roles. Most pay
$151,200–$208,800
— the shaded band above.
At the midpoint, this role pays about
$310k
versus about
$180k
for comparable roles.
Based on 239 similar postings.
Employer
About Nvidia
Nvidia is a leading designer of graphics processing units (GPUs) and system-on-chip units, powering gaming, professional visualization, data centers, and artificial intelligence workloads. Industry: Semiconductors & AI Computing
Nvidia currently has
896 open roles
on FindRole.
Listed pay typically runs
$184,000–$287,500
across 876 roles with salary data.
As a Principal Customer Services Program Manager within the Service Operations organization, you will lead end-to-end execution of large-scale service programs for GPU-accelerated compute platforms and advanced networking technologies across global server facilities. You will manage day-to-day operations including incident management, warranty delivery, hardware replacement strategies, and infrastructure upgrades such as firmware rollouts and system refreshes. This role requires coordinating between product engineering, field service, supply chain, and customer operations to ensure systems remain performant in live production environments. Key requirements include a degree in Electrical, Mechanical, Computer, or Network Engineering and over 15 years of experience in hyperscale or cloud data center environments. You will utilize tools like Salesforce for operational insights while managing complex logistics, spares planning, and NPI-to-production transitions to solve critical serviceability challenges within large-scale AI deployments and infrastructure fleets.
Oracle Cloud Infrastructure
Distributed Systems
Cloud Infrastructure
Automation
Bare Metal
GPU Platforms
Service Operations
Scalability
High Availability
Technical Program Management