Lead Service Engineer
Accenture
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This listing doesn't post a salary. Most similar roles pay $115,000–$204,200.
Based on 240 similar postings.
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Accenture is a leading global professional services company specializing in IT, strategy, consulting, and operations, with a strong focus on digital transformation, cloud computing, and artificial intelligence.
Accenture currently has 246 open roles on FindRole.
Listed pay typically runs $94,400–$266,300 across 171 roles with salary data.
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At a glance
The Onsite Service Engineer Associate provides essential onsite IT support for end users and workplace technologies within a hub and spoke model. Working on the workplace engineering team, the individual will support PCs, laptops, mobile devices, and peripherals while troubleshooting hardware, software, and connectivity issues. Key responsibilities include installing and maintaining standard software like Windows, Microsoft 365, and iOS, as well as assisting with video conferencing systems and printers. The role involves smart hands activities for servers and network devices, including cabling, patching, and basic router installations. Candidates must utilize ITSM systems for ticket management and update CMDB records. Required skills include technical troubleshooting and experience with infrastructure tasks, specifically addressing workplace connectivity and datacenter maintenance problems in a professional enterprise environment.
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