Lead Service Engineer

Accenture

Confirmed live 2 days ago High trust

Quick summary

Work type
On-site
Location
Oklahoma City, OKBartlesville, OK
Employment
Full-time
Posted
10 days ago
Freshness
Confirmed live 2 days ago

Market check

Salary context

How this pay compares to similar roles

Similar $192k
$131k $246k
below market most similar roles pay here above market

This listing doesn't post a salary. Most similar roles pay $151,106–$233,100.

Based on 240 similar postings.

Employer

About Accenture

Accenture is a leading global professional services company specializing in IT, strategy, consulting, and operations, with a strong focus on digital transformation, cloud computing, and artificial intelligence.

Accenture currently has 243 open roles on FindRole.

Listed pay typically runs $94,400–$266,300 across 171 roles with salary data.

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At a glance

TL;DR · Lead Service Engineer

The Onsite Lead Service Engineer 6569277 serves as the operational and technical lead for Field Services delivery within a hub and spoke model in Bartlesville, OK. This role involves providing day-to-day team direction, delivery oversight, and acting as the primary operational liaison with the client. Key responsibilities include supporting PCs, laptops, mobile devices, and workplace equipment like video conferencing systems, printers, and phones. The engineer will perform hardware and software troubleshooting, install standard software including Windows, Microsoft 365, and iOS, and provide smart hands support for servers, network devices, and datacenter tasks. Technical skills required include managing ITSM tickets, updating CMDB records, and performing cabling, patching, and rack activities. The role ensures seamless end-user support and infrastructure maintenance across nearby sites.

What you'll do

  • Coordinate Field Services delivery and participate in knowledge transfer activities.
  • Serve as the primary operational liaison with the client.
  • Provide day-to-day team direction and oversight for service delivery.
  • Support PCs, laptops, mobile devices, and workplace equipment including printers and phones.
  • Install, set up, and maintain standard software and hardware for end users.
  • Provide smart hands support for servers, network devices, and datacenter tasks.
  • Update asset records, handle ITSM tickets, and manage inventory.
  • Perform device decommissioning and disk wipe tasks.

What we're looking for

  • A minimum of 6 years of experience in an IT support role.
  • A minimum of 1 year of experience serving as the primary operational liaison with the client.
  • A minimum of 1 year of experience providing day to day team direction and delivery oversight.
  • High School Diploma or GED.

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