This role pays less than
83%
of similar roles. Most pay
$168,637–$253,500
— the shaded band above.
At the midpoint, this role pays about
$155k
versus about
$211k
for comparable roles.
Based on 240 similar postings.
Employer
About GitLab
GitLab is an all-remote software company that develops an AI-powered DevSecOps platform combining source code management, CI/CD, security scanning, and project planning in a single application.
GitLab currently has
79 open roles
on FindRole.
Listed pay typically runs
$137,400–$213,600
across 61 roles with salary data.
Manager, Support Engineering, US Government joins the US Government support team to lead a group of engineers providing high-quality technical support for government customers. This role involves managing the end-to-end delivery of support services, troubleshooting complex environments and enterprise deployments, and overseeing hiring, onboarding, and professional development for the engineering staff. The manager will collaborate with product and engineering teams to share customer insights, refine support models, and influence product evolution for government use cases. Key responsibilities include participating in on-call rotations during working hours, joining customer calls, and reviewing tickets to resolve sensitive issues. The role requires expertise in managing technical support for complex enterprise products, experience with regulated data environments, and the ability to manage high-severity incidents. Candidates must possess strong coaching skills and a deep understanding of government-specific requirements and constraints.