Manager, IT Applications, Business Applications

Endeavor Health

Hybrid

Quick summary

Work type
Hybrid
Location
Skokie, ILWarrenvilleArlington Heights, IL
Posted
6 days ago

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Salary context

How this pay compares to similar roles

Similar $188k
$138k most similar roles pay here $234k

This listing doesn't post a salary. Most similar roles pay $159,835–$215,312.

Based on 240 similar postings.

Employer

About Endeavor Health

At Endeavor Health, we believe every role plays an important part in advancing our mission to help everyone in our communities be their best.

Endeavor Health currently has 6 open roles on FindRole.

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At a glance

TL;DR · Manager, IT Applications, Business Applications

As Manager of IT Applications at Endeavor Health in Skokie, IL, you will lead the development, testing, configuration, optimization, and implementation of ServiceNow and Salesforce platforms. Your role involves strategic planning, governance, and operational support for these critical business applications, ensuring they align with organizational goals and enhance user experiences. You will manage end-to-end activities, develop high-performance teams, and collaborate with domain leaders to identify business requirements and guide specifications. Additionally, you will remain updated on industry best practices and emerging technologies, promoting their adoption within the organization. This role requires a Bachelor's degree or equivalent experience, along with three years of healthcare IT management and two years of leadership experience. Preferred skills include certifications in ServiceNow and Salesforce, expertise in enterprise integrations, APIs, workflow automation, and data governance, as well as strong communication and analytical abilities.

What you'll do

  • Manages end-to-end activities for assigned solutions portfolio and develops high-performance teams.
  • Provides technical support for solution implementation, including planning, testing, training, deployment, and optimization.
  • Establishes relationships with domain leaders to identify business requirements and guide specifications for ease of operations.
  • Develops strategic roadmaps for ServiceNow and Salesforce platforms aligned with organizational goals.
  • Oversees platform governance activities, ensuring compliance with security, privacy, audit, and regulatory standards.
  • Evaluates emerging capabilities and industry best practices to drive continuous improvement and innovation.

What we're looking for

  • At least 3 years of experience managing processes, applications, or systems in healthcare or a relevant industry.
  • Minimum 2 years of leadership experience in a similar role.
  • Strong communication skills with proficiency in presenting complex information.
  • Experience leading ServiceNow and Salesforce platforms in large enterprises or healthcare settings.
  • Possession of ServiceNow Certified System Administrator (CSA) or Certified Application Developer (CAD) certifications.
  • Hold Salesforce Administrator, Advanced Administrator, Platform App Builder, or related certifications.
  • Solid understanding of information processing fundamentals and best practices.

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