Manager, Back Office & Payment Operations

Brex

Confirmed live yesterday High trust

Quick summary

Work type
On-site
Location
San Francisco, CA
Salary
$119,328–$149,160 / yr
Posted
3 days ago
Freshness
Confirmed live yesterday

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $183k
This role $134k
$108k most similar roles pay here $226k

This role pays less than 82% of similar roles. Most pay $150,300–$214,900 — the shaded band above. At the midpoint, this role pays about $134k versus about $183k for comparable roles.

Based on 240 similar postings.

Employer

About Brex

Brex is a financial technology company providing corporate credit cards, cash management accounts, and expense management software designed specifically for startups and growing technology companies. Industry: Financial Technology & Corporate Banking

Brex currently has 61 open roles on FindRole.

Listed pay typically runs $192,000–$240,000 across 61 roles with salary data.

Most-posted roles

View all roles at Brex

At a glance

TL;DR · Manager, Back Office & Payment Operations

Manager, Back Office & Payment Operations will lead a team of Banking Operations analysts at the heart of the company's money movement infrastructure. The role involves overseeing payment monitoring across Fedwire, SWIFT, ACH, checks, and stablecoins while managing exceptions, escalations, and risk-based decisions. You will build scalable operating frameworks for onboarding, quality assurance, and coverage planning while identifying high-impact use cases for AI adoption to improve workflow efficiency. Key responsibilities include coaching team members, strengthening documentation standards, and partnering with Compliance, Legal, Product, and Engineering teams to ensure operational readiness. The ideal candidate possesses experience in banking or fintech environments involving high-risk money movement and audit-ready risk management. Required skills include proficiency with AI tools like Claude, Hex, Granola, and Glean, along with the ability to use SQL, Excel, and data dashboards to drive continuous improvement.

What you'll do

  • Lead a team of analysts by setting priorities, coaching performance, and establishing high-accountability standards.
  • Oversee payment monitoring across Fedwire, SWIFT, ACH, checks, and stablecoins to resolve alerts and escalations.
  • Build scalable operating frameworks for onboarding, quality assurance, and coverage planning to support business growth.
  • Drive AI adoption by identifying use cases and implementing tools to improve operational speed and control.
  • Partner with Compliance, Legal, Product, and Engineering teams to strengthen controls and ensure operational readiness.
  • Identify root causes of issues to refine procedures and automate workflows for increased throughput.
  • Translate frontline insights into actionable reports regarding trends, risks, and process gaps for leadership.

What we're looking for

  • 5+ years of experience in banking, payments, or compliance operations within a bank, fintech, or regulated financial services environment.
  • Experience with high-risk money movement including wires, ACH, SWIFT, checks, and audit-ready risk management.
  • 2+ years of direct people management experience with a track record of coaching and building accountable teams.
  • Practical fluency with AI tools like Claude, Hex, Granola, and Glean to improve team effectiveness and operational scale.
  • Strong judgment for assessing risk, making escalation decisions, and maintaining audit-ready documentation (preferred).
  • Strong written and verbal communication skills to translate complex operations into concise guidance (preferred).
  • A builder mindset with the ability to use data or automation to improve workflows and procedures (preferred).
  • FINRA Series 7, 63, and 24 or Accredited ACH Professional (AAP) and Accredited Payments Professional (APRP) certifications (preferred).

More like this

Similar roles

Manager, Back Office & Payment Operations

Brex

New York, NY 3 days ago $119,328$149,160
Fedwire SWIFT ACH Stablecoins Claude Hex Granola Glean SQL Excel LLM Automation SOP Drafting Risk Management Compliance Fintech Infrastructure
5+ yrs exp

Senior Manager, Software Engineering, Back End

Capital One Financial

Riverwoods, IL 32 days ago $209,000$238,500
Java Python SQL Node.js Go Scala AWS Microsoft Azure Docker Kubernetes NoSQL RDBMS Microservices Agile Open Source Frameworks
6+ yrs exp

Manager, Payments Ops Analytics

Corepay

Norcross, GA +3 21 days ago
SQL Power BI QuickSight Excel Data Visualization Business Intelligence Master Data Management Reporting Analytics Project Management Continuous Improvement
4+ yrs exp

Accounts Payable Manager

Samsung Electronics

Remote (Plano, TX) 45 days ago
SAP ERP Excel V-lookup Pivot Tables Macros Word Power Point AI Tools Project Management Risk Management Audit
6+ yrs exp Remote