Manager, Back Office & Payment Operations

Brex

Confirmed live yesterday High trust

Quick summary

Work type
On-site
Location
New York, NY
Salary
$119,328–$149,160 / yr
Posted
2 days ago
Freshness
Confirmed live yesterday

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $183k
This role $134k
$108k most similar roles pay here $226k

This role pays less than 82% of similar roles. Most pay $150,300–$214,900 — the shaded band above. At the midpoint, this role pays about $134k versus about $183k for comparable roles.

Based on 240 similar postings.

Employer

About Brex

Brex is a financial technology company providing corporate credit cards, cash management accounts, and expense management software designed specifically for startups and growing technology companies. Industry: Financial Technology & Corporate Banking

Brex currently has 61 open roles on FindRole.

Listed pay typically runs $192,000–$240,000 across 61 roles with salary data.

Most-posted roles

View all roles at Brex

At a glance

TL;DR · Manager, Back Office & Payment Operations

Manager, Back Office & Payment Operations leads a team within the Banking Operations department to manage how money moves through the platform. The role involves overseeing payment monitoring across Fedwire, SWIFT, ACH, checks, and stablecoins while managing exceptions, escalations, and risk-based decisions. You will coach analysts, establish high-accountability cultures, and build scalable operating frameworks for onboarding and quality assurance. Key responsibilities include partnering with Compliance, Legal, Product, and Engineering teams to strengthen controls and integrate AI-native tools into workflows. The ideal candidate possesses experience in banking or fintech environments involving high-risk money movement and audit-ready risk management. Required skills include proficiency with AI tools like Claude, Hex, Granola, and Glean, along with the ability to use SQL, Excel, and dashboards to identify trends and automate manual processes within a regulated financial services environment.

What you'll do

  • Lead a team of Banking Operations analysts by setting priorities and coaching performance.
  • Oversee payment monitoring across Fedwire, SWIFT, ACH, checks, and stablecoins to resolve alerts and escalations.
  • Build scalable operating frameworks for onboarding, quality assurance, and coverage planning.
  • Drive AI adoption by identifying high-impact use cases and developing automated workflows.
  • Partner with Compliance, Legal, Product, and Engineering teams to strengthen controls and support new product changes.
  • Identify root causes and refine procedures to improve operational throughput and accuracy.
  • Translate frontline insights into actionable reports regarding trends, risks, and process gaps for leadership.

What we're looking for

  • 5+ years of experience in banking, payments, or compliance operations within a bank or fintech environment.
  • Experience with high-risk money movement including wires, ACH, SWIFT, checks, and stablecoins.
  • 2+ years of direct people management experience with a track record of coaching and building teams.
  • Practical fluency with AI tools like Claude, Hex, Granola, and Glean to improve operational scale.
  • Strong judgment for risk assessment, escalation decisions, and maintaining audit-ready documentation (preferred).
  • Strong written and verbal communication skills to translate complex operations into concise guidance (preferred).
  • A builder mindset with the ability to use data or automation to improve workflows (preferred).
  • FINRA Series 7, 63, and 24 or Accredited ACH Professional (AAP) and Accredited Payments Professional (APRP) (preferred).

More like this

Similar roles

Senior Manager, Software Engineering, Back End

Capital One Financial

Riverwoods, IL 32 days ago $209,000$238,500
Java Python SQL Node.js Go Scala AWS Microsoft Azure Docker Kubernetes NoSQL RDBMS Microservices Agile Open Source Frameworks
6+ yrs exp

Manager, Payments Ops Analytics

Corepay

Norcross, GA +3 20 days ago
SQL Power BI QuickSight Excel Data Visualization Business Intelligence Master Data Management Reporting Analytics Project Management Continuous Improvement
4+ yrs exp

Accounts Payable Manager

Samsung Electronics

Remote (Plano, TX) 45 days ago
SAP ERP Excel V-lookup Pivot Tables Macros Word Power Point AI Tools Project Management Risk Management Audit
6+ yrs exp Remote