Manager, Back Office & Payment Operations

Brex

Confirmed live yesterday High trust

Quick summary

Work type
On-site
Location
Seattle, WA
Salary
$119,328–$149,160 / yr
Posted
3 days ago
Freshness
Confirmed live yesterday

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $183k
This role $134k
$108k most similar roles pay here $226k

This role pays less than 82% of similar roles. Most pay $150,300–$214,900 — the shaded band above. At the midpoint, this role pays about $134k versus about $183k for comparable roles.

Based on 240 similar postings.

Employer

About Brex

Brex is a financial technology company providing corporate credit cards, cash management accounts, and expense management software designed specifically for startups and growing technology companies. Industry: Financial Technology & Corporate Banking

Brex currently has 61 open roles on FindRole.

Listed pay typically runs $192,000–$240,000 across 61 roles with salary data.

Most-posted roles

View all roles at Brex

At a glance

TL;DR · Manager, Back Office & Payment Operations

Manager, Back Office & Payment Operations will join the Banking Operations team to lead a group of analysts at the heart of the platform's money movement. This role involves overseeing payment monitoring across Fedwire, SWIFT, ACH, checks, and stablecoins while managing real-time exceptions and escalations. The manager is responsible for coaching staff, establishing high-accountability cultures, and building scalable operating frameworks for onboarding and quality assurance. Key responsibilities include identifying AI use cases to improve workflow efficiency and partnering with legal, product, and engineering teams to strengthen controls. Candidates should possess experience in banking or fintech environments involving high-risk money movement and audit-ready risk management. Required skills include proficiency with AI tools like Claude, Hex, Granola, and Glean, along with the ability to use SQL, Excel, and data dashboards to resolve complex operational problems.

What you'll do

  • Lead a team of analysts by setting priorities, coaching performance, and establishing high-accountability standards.
  • Oversee payment monitoring across Fedwire, SWIFT, ACH, checks, and stablecoins to resolve alerts and escalations.
  • Build scalable operating frameworks for onboarding, quality assurance, and coverage planning to support business growth.
  • Drive AI adoption by identifying use cases and implementing tools that improve speed and operational control.
  • Partner with internal teams and external partners to strengthen controls and ensure readiness for new products.
  • Identify root causes and refine procedures to automate workflows and increase throughput without compromising quality.
  • Translate frontline insights into reports and actionable recommendations regarding risks and process gaps for leadership.

What we're looking for

  • 5+ years of experience in banking, payments, or compliance operations within a bank, fintech, or regulated financial services environment.
  • Experience with high-risk money movement including wires, ACH, SWIFT, checks, and audit-ready risk management.
  • 2+ years of direct people management experience with a track record of coaching and building accountable teams.
  • Practical fluency with AI tools such as Claude, Hex, Granola, and Glean to improve operational scale.
  • Strong judgment for risk assessment, escalation decisions, and maintaining audit-ready documentation (preferred).
  • Strong written and verbal communication skills to translate complex operations into actionable feedback (preferred).
  • A builder mindset with the ability to use data or automation to improve workflows and procedures (preferred).
  • FINRA Series 7, 63, and 24 or Accredited ACH Professional (AAP) and Accredited Payments Professional (APRP) certifications (preferred).

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