Manager, Back Office & Payment Operations

Brex

Confirmed live yesterday High trust

Quick summary

Work type
On-site
Location
Salt Lake City, UT
Salary
$105,600–$132,000 / yr
Posted
3 days ago
Freshness
Confirmed live yesterday

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $183k
This role $119k
$92k most similar roles pay here $228k

This role pays less than 93% of similar roles. Most pay $151,206–$214,900 — the shaded band above. At the midpoint, this role pays about $119k versus about $183k for comparable roles.

Based on 240 similar postings.

Employer

About Brex

Brex is a financial technology company providing corporate credit cards, cash management accounts, and expense management software designed specifically for startups and growing technology companies. Industry: Financial Technology & Corporate Banking

Brex currently has 61 open roles on FindRole.

Listed pay typically runs $192,000–$240,000 across 61 roles with salary data.

Most-posted roles

View all roles at Brex

At a glance

TL;DR · Manager, Back Office & Payment Operations

Manager, Back Office & Payment Operations leads a team within the Banking Operations department to manage how money moves through the platform. This role involves coaching analysts, establishing high-accountability cultures, and building scalable operating frameworks for onboarding, quality assurance, and escalation management. The manager oversees payment monitoring across Fedwire, SWIFT, ACH, checks, and stablecoins while resolving complex exceptions in real time. Key responsibilities include partnering with Compliance, Legal, Product, and Engineering teams to strengthen controls and drive AI-native initiatives to improve operational speed. Candidates must possess experience in high-risk money movement and risk management within regulated financial environments. Required skills include proficiency with AI tools like Claude, Hex, Granola, and Glean, along with the ability to use SQL, Excel, and dashboards to identify trends and automate manual workflows while ensuring audit-ready documentation.

What you'll do

  • Lead a team of Banking Operations analysts by setting priorities, coaching performance, and establishing high-accountability standards.
  • Oversee payment monitoring across Fedwire, SWIFT, ACH, checks, and stablecoins to resolve alerts and escalations in real time.
  • Build scalable operating frameworks for onboarding, quality assurance, escalation management, and coverage planning.
  • Drive AI adoption by identifying use cases and partnering on tools that improve speed, quality, and control.
  • Partner with Compliance, Legal, Product, and Engineering teams to strengthen controls and support new product workflows.
  • Identify root causes and refine procedures to automate processes and increase throughput without compromising quality.
  • Translate frontline insights into reports for leadership regarding trends, risks, and process gaps.

What we're looking for

  • 5+ years of experience in banking, payments, or compliance operations within a bank or fintech environment.
  • Experience with high-risk money movement including wires, ACH, SWIFT, checks, and audit-ready risk management.
  • 2+ years of direct people management experience including coaching and building accountable teams.
  • Practical fluency with AI tools like Claude, Hex, Granola, and Glean to improve operational scale.
  • Strong judgment for assessing risk and making sound escalation decisions in a control-heavy environment.
  • Strong written and verbal communication skills to translate complex operations into actionable leadership updates (preferred).
  • A builder mindset with the ability to use data or automation to improve workflows and procedures (preferred).
  • FINRA Series 7, 63, and 24 or Accredited ACH Professional (AAP) and Accredited Payments Professional (APRP) certifications (preferred).

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