Managed Services Lead

Smartly

Quick summary

Work type
On-site
Location
New York, NY
Salary
$100,000–$140,000 / yr
Posted
15 days ago
Nearby
99+ roles within 25 mi

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $166k
This role $120k
$88k most similar roles pay here $215k

This role pays less than 94% of similar roles. Most pay $142,375–$189,127 — the shaded band above. At the midpoint, this role pays about $120k versus about $166k for comparable roles.

Based on 240 similar postings.

Employer

About Smartly

Smartly (formerly Smartly.io) is a leading AI-powered advertising technology company that unifies creative production, media buying, and campaign intelligence into a single, automated platform

Smartly currently has 5 open roles on FindRole.

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View all roles at Smartly

At a glance

TL;DR · Managed Services Lead

Role Posting Log in to save

Smartly seeks a Managed Services Lead to join its Smart Services team in New York. This role involves managing key client relationships, guiding a team of specialists and managers to deliver measurable outcomes, and driving platform adoption across the business. The ideal candidate has over 7 years of experience in digital media with expertise in Paid Social and strong leadership skills. They should be proficient in paid media platforms, familiar with AI/ML concepts, and capable of cross-functional collaboration. Experience in e-commerce or DTC verticals is a plus. This position requires hands-on knowledge of various advertising channels and an understanding of contracts and forecasts to ensure delivery profitability.

Skills

Paid Media Platforms AI Machine Learning Programmatic Advertising Amazon DSP Cross-Channel Experience Meta TikTok Pinterest Snap LinkedIn Google Analytics CI/CD

What you'll do

  • Act as a trusted advisor to senior stakeholders across different engagement models.
  • Lead and develop a team of specialists and managers to deliver measurable outcomes.
  • Oversee onboarding plans and platform adoption strategies to improve client performance.
  • Ensure processes, SLAs, and best practices are followed consistently for operational excellence.
  • Maintain understanding of contracts, forecasts, scope, and account health to protect profitability.

What we're looking for

  • 7+ years of experience in digital media with expertise in Paid Social
  • Proven track record of building and maintaining senior client relationships
  • At least 1 year of experience managing a team
  • Hands-on experience with paid media platforms and enabling clients to operate independently
  • Strong analytical, strategic mindset, and excellent communication skills
  • Working knowledge of AI and machine learning concepts in paid media

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