Lead, IT Service Operations

S&P Global

Confirmed live 2 days ago High trust
Hybrid

Quick summary

Work type
Hybrid
Location
New York, NYPrinceton, NJDallas, TX
Salary
$125,000–$155,000 / yr
Posted
49 days ago
Freshness
Confirmed live 2 days ago
Closes
Jul 24, 2027

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $169k
This role $140k
$114k most similar roles pay here $214k

This role pays less than 72% of similar roles. Most pay $139,200–$199,767 — the shaded band above. At the midpoint, this role pays about $140k versus about $169k for comparable roles.

Based on 239 similar postings.

Employer

About S&P Global

S&P Global delivers Essential Intelligence® that shapes decision making. We provide the world’s leading organizations with the right data, connected technologies and expertise they need to move ahead.

S&P Global currently has 46 open roles on FindRole.

Listed pay typically runs $142,000–$200,000 across 37 roles with salary data.

Most-posted roles

View all roles at S&P Global

At a glance

TL;DR · Lead, IT Service Operations

Lead, IT Service Operations will join a global team of Cloud Engineers to manage client and internal environments hosted in AWS for enterprise-grade applications within the Corporate Actions & Custody domain. The role involves managing infrastructure and automation required to support continuous integration and continuous delivery for both production and UAT environments. Key responsibilities include supporting high availability systems, managing incident tickets via Jira or ServiceNow, and performing source control tasks using GitHub. Technical requirements include proficiency in UNIX/Linux systems, shell scripting, the Java ecosystem including JBoss and WebLogic, and messaging-oriented middleware like IBM MQ. The candidate will utilize AWS CloudFormation, Terraform, and Azure DevOps for deployment management. Additionally, the role leverages GenAI tools like ChatGPT for prompt engineering to automate documentation and monitoring while utilizing Python, Bash, or PowerShell for infrastructure automation.

What you'll do

  • Manage and maintain client and internal infrastructure hosted in AWS environments.
  • Automate CI/CD pipelines and deployment processes using tools like Terraform or Azure DevOps.
  • Configure and troubleshoot Linux systems, shell scripts, and Java-based application servers.
  • Monitor and optimize large-scale distributed systems to ensure high availability and performance.
  • Utilize GenAI tools and prompt engineering to automate documentation, scripting, and monitoring tasks.
  • Manage incident tickets and resolve service requests within defined SLAs.
  • Provide 24/7 coverage for critical systems as part of an on-call rotation.
  • Estimate usage costs and implement operational cost control mechanisms for cloud resources.

What we're looking for

  • Must have a Bachelor's degree in computer science or an equivalent engineering degree.
  • Must have an indefinite right to work within the USA.
  • Requires 9+ years of experience as a cloud engineer.
  • Must possess knowledge of UNIX/Linux systems, including shell scripting and OS configuration.
  • Must have hands-on experience with AWS cloud infrastructure and tools like Terraform or Azure DevOps.
  • Must have experience with Java ecosystem applications, messaging-oriented middleware (JMS), and source control systems like GitHub.
  • Must be proficient in scripting languages such as PowerShell, Bash, or Python for automation.
  • Must possess knowledge of GenAI tools, prompt engineering, and CI/CD pipelines.

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