LMS Administrator

What you'll do

• Build, configure, and deploy training content within the Learning Management System.
• Manage student enrollments and update student records accurately upon course completion.
• Generate and distribute weekly reports regarding client training status and learner progress.
• Maintain documentation of system settings, workflows, and standard operating procedures.
• Act as the technical moderator for virtual classroom sessions to ensure smooth content delivery.
• Audit and optimize technical requirements for audio, video, and connectivity for online deliveries.
• Serve as the first point of contact for troubleshooting technical issues on learning platforms.

What we're looking for

• Proven experience in Educational Technology or a closely related field.
• Hands-on experience managing Learning Management Systems (experience with Docebo is highly preferred).
• Strong technical command of video-conferencing platforms (specifically Zoom) and collaborative digital environments.
• Proficiency in Microsoft Office products and modern collaborative tools used for training content development.
• Excellent verbal and written communication skills for interacting with technical teams and non-technical learners.
• Demonstrated ability to juggle multiple tasks, manage competing priorities, and meet deadlines in a fast-paced environment.
• Proactive approach to troubleshooting technical hurdles in real-time.