Lead Technical Program Manager, Revenue Charge Claim Services

JPMorgan Chase

Confirmed live 2 days ago High trust

Quick summary

Work type
On-site
Location
Tampa, FL
Posted
71 days ago
Freshness
Confirmed live 2 days ago

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Salary context

How this pay compares to similar roles

Similar $196k
$138k most similar roles pay here $251k

This listing doesn't post a salary. Most similar roles pay $170,889–$222,000.

Based on 240 similar postings.

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About JPMorgan Chase

JPMorgan Chase & Co. is a global financial services firm and one of the largest banks in the world, offering investment banking, commercial banking, asset management, and consumer financial services.

JPMorgan Chase currently has 1117 open roles on FindRole.

Listed pay typically runs $186,160–$215,000 across 7 roles with salary data.

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At a glance

TL;DR · Lead Technical Program Manager, Revenue Charge Claim Services

Lead Technical Program Manager - Revenue Charge Claim Services joins the Corporate Investment Bank team to drive the delivery of complex technology projects. This role involves owning program delivery for RCCS initiatives across markets, from initial discovery through execution and post-launch stabilization. The individual will build integrated program plans covering scope, milestones, and dependencies while leading Agile ceremonies and governance. Key responsibilities include risk mitigation, stakeholder management, and ensuring alignment with target architecture and non-functional requirements like resiliency and security. The role requires expertise in managing resources, budgets, and high-performing teams within a fast-paced environment. Candidates must possess technical fluency regarding vendor products and experience using enterprise-authorized AI capabilities for program governance. The work focuses on the domain of payments technology, transaction processing, and investigation workflows to solve problems related to case lifecycle management and audit readiness.

What you'll do

  • Own program delivery for RCCS initiatives from initial intake through execution and post-launch stabilization.
  • Build and maintain integrated program plans including scope, milestones, dependencies, resources, and critical paths.
  • Drive cross-team execution by aligning engineering, product, operations, and business stakeholders on shared objectives.
  • Identify, track, and mitigate risks while establishing clear escalation paths and contingency plans.
  • Lead Agile ceremonies and governance tailored to the specific requirements of complex technical deliveries.
  • Establish program reporting and insights using OKRs, KPIs, and data to recommend process improvements.
  • Ensure regulatory, operational, and control compliance by partnering with risk stakeholders for audit readiness.
  • Utilize enterprise-authorized AI capabilities to accelerate program planning, risk synthesis, and executive reporting.

What we're looking for

  • 5+ years of experience in technical program management leading complex projects in a large organization.
  • Advanced expertise in stakeholder management to influence decision-making across cross-functional teams.
  • Advanced technical fluency including knowledge of vendor products and managing vendor relations.
  • Proven track record of managing resources, budgets, and high-performing teams in agile environments.
  • Proficiency in applying analytical reasoning to break down complex objectives into manageable tasks.
  • Experience using enterprise-authorized AI capabilities for program management with strong validation habits.
  • Ability to review and validate AI-assisted plans while adhering to data sensitivity requirements.
  • Preferred certifications include Agile Scrum (CSM/PSM, SAFe) or PMP.

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