Lead Business Intelligence Analyst

What you'll do

• Analyze usage patterns, behavioral trends, and funnel performance to identify factors driving or limiting product adoption.
• Translate complex product and behavioral data into actionable insights for leadership to inform roadmap priorities and investment decisions.
• Design and build executive dashboards using Power BI or Tableau to track product metrics and user behavior.
• Model reliable datasets in Snowflake by partnering with data and engineering teams to ensure scalable reporting.
• Establish governance standards, including metric definitions, data quality checks, and documentation for all adoption reporting.
• Support experimentation plans, including A/B testing, pilot measurements, and hypothesis definition to evaluate product features.
• Communicate analytical findings clearly to both technical and non-technical stakeholders across various departments.

What we're looking for

• Bachelor’s degree in Data Science, Statistics, Computer Science, Business Analytics, Product Management, or a related field, or equivalent experience.
• PhD is a huge plus (preferred).
• Typically 7+ years of professional experience in analytics, business intelligence, product analytics, data science, digital product management, or a related field.
• Extensive experience analyzing product usage, user behavior, engagement, retention, digital adoption, or customer experience data.
• Proficiency with SQL and experience working with Snowflake or other enterprise data warehouses.
• Hands-on experience with Power BI, Tableau, or similar visualization tools.
• Working knowledge of statistical methods, including A/B testing, cohort analysis, segmentation, and anomaly detection.
• Experience with Python, R, or similar analytical tools (preferred).