IT Support Technician

HSHS (Hospital Sisters Health System)

Confirmed live yesterday High trust

Quick summary

Work type: On-site
Location: Springfield, IL
Employment: Full-time
Posted: 10 days ago
Freshness: Confirmed live yesterday
Nearby: 99+ roles within 25 mi

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Salary context

How this pay compares to similar roles

Similar $124k

$89k $156k

below market most similar roles pay here above market

This listing doesn't post a salary. Most similar roles pay $100,000–$148,698.

Based on 240 similar postings.

Employer

About HSHS (Hospital Sisters Health System)

Hospital Sisters Health System (HSHS) is a Catholic, nonprofit health system operating hospitals and health care facilities in Illinois and Wisconsin, providing a broad range of hospital and outpatient services. Industry: Healthcare & Hospital Services

HSHS (Hospital Sisters Health System) currently has 5 open roles on FindRole.

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At a glance

TL;DR · IT Support Technician

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The IT Support Technician joins the IT department to provide front line support to customers. This role involves resolving technical issues while referring more complex problems to Support Engineers or leadership. The technician is responsible for the configuration and maintenance of PC desktops, laptops, mobile devices, printers, and peripheral devices. Daily tasks include providing application support for Windows operating systems, various software, and other applications. The position requires core competencies in software, hardware, operating systems, and installation procedures. Candidates should possess skills related to A+ Certification and experience with diverse hardware and software environments. This role functions within a healthcare system context, providing essential technical support to ensure the smooth operation of corporate services and clinical technology across hospital facilities.

Skills

Windows PC Desktop Laptop Mobile Devices Printers Peripheral Devices A+ Certification Hardware Operating Systems

What you'll do

Provide front-line technical support to customers to resolve hardware and software issues.
Configure and maintain PC desktops, laptops, and mobile devices.
Troubleshoot and repair printers and other peripheral devices.
Provide application support for Windows operating systems and various software programs.
Escalate complex technical problems to Support Engineers or leadership for resolution.
Participate in an on-call rotation to provide necessary technical assistance.

What we're looking for

High School Diploma or equivalent is required.
Associate degree in Computer Science or related field is preferred.
1-2 years of experience in software, hardware, operating systems, installation procedures, and applications is preferred.
A+ Certification is preferred.
Provide front line support for PC desktop/laptop configuration, mobile devices, printers, and peripheral devices.
Provide application support including Windows operating systems and other software.
Resolve technical issues and refer complex problems to Support Engineers or leadership.

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