below marketmost similar roles pay hereabove market
This listing doesn't post a salary. Most similar roles pay
$142,437–$214,900.
Based on 240 similar postings.
Employer
About Allstate
The Allstate Corporation is one of the largest publicly held personal lines insurers in the US, widely recognized for its "You're In Good Hands With Allstate®" slogan.
Allstate currently has
52 open roles
on FindRole.
Listed pay typically runs
$100,000–$170,500
across 51 roles with salary data.
The Incident Management Consultant within the Enterprise Command Center handles complex major incident detection and provides guidance and coaching to other team members. This role involves running diagnostics to determine error validity, leading rapid response calls for outages, and driving these calls to closure while documenting all dialogue. The consultant must manage interdependencies and application details while communicating with various levels of leadership. Key technical skills and tools include ServiceNow, Power BI, MS Office Tools like Excel and Teams, and experience with Artificial Intelligence and automation. The position requires expertise in Incident Command System, incident investigations, and reporting. The work focuses on resolving priority application incidents, identifying technical interdependencies, and maintaining operational stability through proactive incident response and tracking within an enterprise environment.
ITSM
Incident Management
Problem Management
Change Management
Microsoft Teams
Disaster Recovery
Technical Troubleshooting
Event Management
Monitoring
IT Service Management
Knowledge Management
Risk Management