IGA Operations and Support Lead, VP

State Street

Confirmed live yesterday High trust
Hybrid

Quick summary

Work type
Hybrid
Location
Princeton, NJ
Salary
$130,000–$205,000 / yr
Employment
Full-time
Posted
9 days ago
Freshness
Confirmed live yesterday

Market check

Salary context

Competitive pay

How this pay compares to similar roles

Similar $165k
This role $168k
$116k most similar roles pay here $215k

This role pays more than 52% of similar roles. Most pay $142,300–$187,075 — the shaded band above. At the midpoint, this role pays about $168k versus about $165k for comparable roles.

Based on 240 similar postings.

Employer

About State Street

State Street Corporation is one of the world''s largest custodian banks and asset managers, providing investment servicing, investment management, and investment research to institutional investors. Industry: Financial Services & Asset Custody

State Street currently has 245 open roles on FindRole.

Listed pay typically runs $120,000–$202,500 across 174 roles with salary data.

Most-posted roles

View all roles at State Street

At a glance

TL;DR · IGA Operations and Support Lead, VP

IGA Operations and Support Lead - VP serves as the primary point of accountability for enterprise identity governance services, unifying platform run, access operations, and service excellence under one operating model. The role involves managing five support towers, overseeing SailPoint IdentityIQ or IdentityNow platforms, and ensuring secure joiner, mover, and leaver processes. You will manage infrastructure, batch processing, and automated workflows while driving root-cause elimination and risk management across the identity lifecycle. Key responsibilities include maintaining audit readiness, managing vendor governance, and coordinating with cybersecurity and business stakeholders to ensure 24x7 service continuity. The position requires expertise in IT service management, production controls, and identity provisioning. Essential skills include experience with ServiceNow, workflow automation, and high-volume manual work reduction within a highly regulated environment to solve complex access control and security challenges.

What you'll do

  • Manage the end-to-end operation of enterprise identity governance services including platform run, access operations, and service excellence.
  • Establish and oversee a common service catalog, incident management, problem resolution, and disaster recovery protocols.
  • Ensure the stable and secure operation of SailPoint infrastructure, connectors, and production controls.
  • Oversee joiner, mover, and leaver processes including provisioning, deprovisioning, and reconciliation.
  • Lead operational support for access certifications, role management, and segregation of duties.
  • Drive automation initiatives to reduce manual work and improve service delivery metrics.
  • Maintain audit readiness through clear control ownership and the production of traceable evidence.
  • Manage vendor relationships, workforce planning, and budget inputs for the identity governance team.

What we're looking for

  • Bachelor's degree in Information Technology, Computer Science, Cybersecurity, or a related field, or equivalent experience; Master's degree preferred.
  • 10+ years of experience in IAM, cybersecurity operations, or enterprise technology operations with significant leadership responsibility.
  • Deep knowledge of identity lifecycle operations, provisioning, access certification, roles, entitlements, and segregation of duties.
  • Leadership experience with SailPoint IdentityIQ, IdentityNow, or an equivalent enterprise IGA platform.
  • Strong command of IT service management, operational resilience, production controls, change governance, and audit/regulatory requirements.
  • Experience leading internal teams and third-party providers through service stabilization and transformation.
  • CISSP, CISM, CISA, ITIL, or vendor-specific IGA certification (preferred).
  • Financial services or other highly regulated industry experience; knowledge of ServiceNow, automation, PAM, and zero trust (preferred).

More like this

Similar roles

IAM Engineering & Operations Lead, VP

State Street

Burlington, MA 43 days ago $120,000–$202,500
Active Directory Microsoft Entra ID SailPoint CyberArk PowerShell Azure Log Analytics KQL RBAC IAM PAM SaaS Group Policy LDAP DNS Windows Server gMSA Identity Lifecycle Management SOC
10+ yrs exp

AWS Platform Operations Lead, Vice President

State Street

Quincy, MA 12 days ago $120,000–$217,500
AWS SRE AIOps Terraform Infrastructure as Code CI/CD GitOps Machine Learning Distributed Tracing Log Analytics Cloud Architecture Cyber Security Automation-as-a-Product Multi-cloud
10+ yrs exp

Identity Governance & Administration Manager

Pacific Life

Remote (Newport Beach, CA) 39 days ago $152,010–$185,790
SailPoint Identity and Access Management (IAM) Azure DevOps GitHub ServiceNow Least Privileged Access Separation of Duties Agile ISO NIST Information Security Provisioning
8+ yrs exp Remote

IT Security Officer

State Street

Quincy, MA 8 days ago $70,000–$115,000
Identity and Access Management PowerShell RACF IBM z/OS SailPoint ServiceNow Python JavaScript Batch Scripting Automation Role-Based Access Control Ticketing Systems Security Administration
3+ yrs exp