HR Service Delivery & Moveworks Lead

Cognizant

Confirmed live 3 days ago High trust
Remote

Quick summary

Work type
Remote
Location
New York, NY
Salary
$119,000–$139,500 / yr
Posted
6 days ago
Freshness
Confirmed live 3 days ago

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $180k
This role $129k
$107k $233k
below market most similar roles pay here above market

This role pays less than 88% of similar roles. Most pay $142,375–$217,450 — the blue band above. At the midpoint, this role pays about $129k versus about $180k for comparable roles.

Based on 240 similar postings.

Employer

About Cognizant

Cognizant is a multinational IT services and consulting company offering digital transformation, technology, and business process services. It serves clients across financial services, healthcare, manufacturing, and other industries worldwide.

Cognizant currently has 273 open roles on FindRole.

Listed pay typically runs $102,000–$139,500 across 169 roles with salary data.

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View all roles at Cognizant

At a glance

TL;DR · HR Service Delivery & Moveworks Lead

The HR Service Delivery & Moveworks Lead joins the Center of Excellence to lead HR Service Delivery and Moveworks capabilities across North America. This role involves providing architecture-level support for complex HRSD implementations, including multi-department case management, Moveworks search and agentic integrations, and HRSD–IT Service Management solutions. Key responsibilities include triaging priority-one and priority-two technical escalations, owning the HRSD and Moveworks roadmap, and building a reusable accelerator catalog. The position requires a CIS-HR certification or equivalent HRSD implementation depth, alongside hands-on experience administering Moveworks or comparable enterprise search platforms with ServiceNow. Candidates must possess strong case-management, HR process design, and client-facing consulting skills. The work focuses on solving technical HR service delivery problems through solution architecture, quality assurance gates, and upskilling delivery associates.

What you'll do

  • Provide architecture-level support for complex HRSD implementations and Moveworks integrations.
  • Triage and resolve priority-one and priority-two technical escalations within agreed service-level agreements.
  • Own the HRSD and Moveworks roadmap and represent it in quarterly customer reviews.
  • Lead solution architecture for complex requests for proposals and establish delivery standards.
  • Build and maintain the HRSD accelerator catalog to create reusable solutions across accounts.
  • Deliver HRSD and Moveworks upskilling cohorts for delivery associates in partnership with the Academy.

What we're looking for

  • Current CIS-HR certification or equivalent demonstrable depth in HRSD implementation.
  • Hands-on experience integrating or administering Moveworks or a comparable enterprise search or agentic-assist platform alongside ServiceNow.
  • Strong case-management, HR process design, and client-facing consulting skills.
  • Exposure to Now Assist or AI Agents (preferred).

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