ServiceNow Solutions Architect

Cognizant

Confirmed live today High trust
Remote

Quick summary

Work type
Remote
Location
Remote
Salary
$133,000–$156,000 / yr
Posted
14 days ago
Freshness
Confirmed live today

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $175k
This role $144k
$123k $227k
below market most similar roles pay here above market

This role pays less than 75% of similar roles. Most pay $144,205–$206,450 — the blue band above. At the midpoint, this role pays about $144k versus about $175k for comparable roles.

Based on 240 similar postings.

Employer

About Cognizant

Cognizant is a multinational IT services and consulting company offering digital transformation, technology, and business process services. It serves clients across financial services, healthcare, manufacturing, and other industries worldwide.

Cognizant currently has 330 open roles on FindRole.

Listed pay typically runs $100,000–$135,000 across 211 roles with salary data.

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View all roles at Cognizant

At a glance

TL;DR · ServiceNow Solutions Architect

The ServiceNow Solutions Architect joins the ServiceNow practice to lead the design, governance, and delivery of enterprise solutions supporting digital transformation initiatives. This role involves leading demand backlog meetings, designing scalable and secure solutions, and presenting technical recommendations to governance boards. Daily responsibilities include managing change requests, deployment planning, and performing hands-on development while providing technical leadership to delivery teams. The position requires deep expertise in ServiceNow ITSM, including Incident, Problem, Change, and Knowledge Management. Key technical skills include Business Rules, Client Scripts, Script Includes, Flow Designer, Workflows, ACLs, and integrations using REST, SOAP, and IntegrationHub. The architect will drive Agile delivery activities to solve complex business problems through platform innovation, modernization, and large-scale ServiceNow transformation or consolidation projects.

What you'll do

  • Design scalable, secure, and sustainable ServiceNow solutions aligned with enterprise architecture standards.
  • Present technical recommendations and architectural decisions to governance and Architecture Review Board forums.
  • Lead weekly demand backlog meetings to prioritize new initiatives and enhancement requests with stakeholders.
  • Manage change requests, deployment planning, release coordination, and production readiness activities.
  • Perform hands-on ServiceNow development and configuration while providing technical leadership to the delivery team.
  • Drive Agile delivery activities including backlog refinement, sprint planning, testing, and deployment.

What we're looking for

  • Extensive experience as a ServiceNow Solution Architect, Technical Architect, or Lead Technical Consultant.
  • Deep expertise in ServiceNow ITSM, including Incident, Problem, Change, Request, Knowledge Management, and Service Catalog.
  • Strong hands-on experience with Business Rules, Client Scripts, Script Includes, Flow Designer, Workflows, and integrations.
  • Proven experience creating technical solution designs and presenting architecture recommendations to governance boards and senior stakeholders.
  • Strong understanding of Agile delivery methodologies, including demand management, backlog refinement, and sprint planning.
  • Experience leading distributed technical teams and mentoring ServiceNow developers.
  • ServiceNow Certified System Administrator (CSA) (preferred).
  • ServiceNow Certified Implementation Specialist (CIS) certification(s) (preferred).
  • Experience with ServiceNow integrations using REST, SOAP, IntegrationHub, and third-party platforms (preferred).
  • Experience with additional modules such as ITOM, ITAM, HRSD, CSM, SPM, SecOps, or FSM (preferred).
  • Experience supporting large-scale ServiceNow transformation, modernization, or platform consolidation initiatives (preferred).

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