Help Desk Tech

General Dynamics

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Quick summary

Work type: On-site
Location: Colorado Springs, CO
Posted: 111 days ago
Freshness: Confirmed live today
Nearby: 99+ roles within 25 mi

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Salary context

How this pay compares to similar roles

Similar $155k

$117k $194k

below market most similar roles pay here above market

This listing doesn't post a salary. Most similar roles pay $124,875–$185,000.

Based on 240 similar postings.

Employer

About General Dynamics

General Dynamics is a global aerospace and defense company offering a broad portfolio of products and services in business aviation, ship construction, land combat vehicles, and information technology. It serves customers in the U.S. government, allied governments, and a diverse array of commercial markets.

General Dynamics currently has 1377 open roles on FindRole.

Listed pay typically runs $124,093–$150,385 across 1184 roles with salary data.

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At a glance

TL;DR · Help Desk Tech

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Help Desk Tech - Day Shifts - TS/SCI W/Polygraph joins the Technical Support Services job family to provide essential technical support and troubleshooting. The role involves maintaining and resolving issues related to network, desktop, and systems hardware and software to improve agency operations. Candidates must possess five years of related experience and an Associate of Arts or Associate of Science degree. Core competencies required for success include communication, customer service, and troubleshooting skills. The position requires specific technical credentials, namely a Security+ CE or another 8570 certification and a PWS 9.1 certification. This role operates within a government, defense, and intelligence context, focusing on securing and supporting complex projects through digital modernization and enterprise information technology services.

Skills

Systems Hardware Security+ PWS 9.1 Enterprise IT AI/ML

What you'll do

Provide technical support for network, desktop, and systems hardware.
Troubleshoot software issues to ensure smooth system operation.
Resolve hardware malfunctions for various enterprise IT systems.
Maintain and support network infrastructure components.
Deliver high-quality customer service to end-users.
Ensure the security and reliability of agency technology systems.

What we're looking for

Must possess a Top Secret/SCI security clearance.
Must be able to obtain a Top Secret SCI + Polygraph clearance.
Must be a US Citizen.
Must have an Associate of Arts or Associate of Science degree.
Must have 5+ years of related experience.
Must possess a Security+ CE or another 8570 certification.
Must possess a PWS 9.1 certification.
Must possess communication, customer service, and troubleshooting skills.

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