This listing doesn't post a salary. Most similar roles pay
$123,200–$190,000.
Based on 240 similar postings.
Employer
About General Dynamics
General Dynamics is a global aerospace and defense company offering a broad portfolio of products and services in business aviation, ship construction, land combat vehicles, and information technology. It serves customers in the U.S. government, allied governments, and a diverse array of commercial markets.
General Dynamics currently has
1123 open roles
on FindRole.
Listed pay typically runs
$124,093–$150,385
across 984 roles with salary data.
Help Desk Technician - TS/SCI W/ Polygraph serves as a critical point of contact within the technical support services team to maintain and enhance essential systems. The role involves providing comprehensive troubleshooting for network, desktop, and system hardware and software while resolving complex queries via telephone or self-service tickets. You will diagnose, isolate, and analyze problems using historical database records, manage tracking databases, and identify recurring patterns to alert management. To succeed in this position, you must possess expertise in customer service and technical support. The required qualifications include Security+ CE certification and proficiency with ITIL, A+, HDI-CSR, and MS 365. This role provides vital infrastructure support for internal and external customers, ensuring the reliability of computer hardware, software, network access, and telecommunications systems within a secure government environment.