Head of AI Solutions, COO Technology

Citi

Confirmed live today High trust
Hybrid

Quick summary

Work type
Hybrid
Location
New York, NY
Salary
$250,000–$500,000 / yr
Employment
Full-time
Posted
8 days ago
Freshness
Confirmed live today

Market check

Salary context

Above market

How this pay compares to similar roles

Similar $222k
This role $375k
$129k $540k
below market most similar roles pay here above market

This role pays more than 99% of similar roles. Most pay $181,100–$262,950 — the blue band above. At the midpoint, this role pays about $375k versus about $222k for comparable roles.

Based on 240 similar postings.

Employer

About Citi

Citi is one of the world’s most trusted financial institutions, proudly serving millions of customers across the United States.

Citi currently has 268 open roles on FindRole.

Listed pay typically runs $125,760–$188,640 across 251 roles with salary data.

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At a glance

TL;DR · Head of AI Solutions, COO Technology

The Head of AI Solutions, COO Technology - MD (C16) leads a newly created executive-level function within the COO Technology organization. This builder role involves architecting a unified AI strategy, establishing a high-performing engineering team, and delivering production-grade AI across complex banking domains like KYC, fraud detection, and global reconciliations. You will build a shared AI platform featuring reusable models, guardrails, and evaluation frameworks while managing a significant technology portfolio. Key responsibilities include defining multi-year roadmaps, overseeing agentic product development, and ensuring regulatory compliance. Required expertise includes Generative AI, LLM engineering, RAG, and multi-agent orchestration using tools like LangChain, PyTorch, and Vertex AI. You will solve high-stakes problems where AI solutions must meet rigorous stability, auditability, and explainability standards within a highly regulated financial services environment.

What you'll do

  • Define and own the multi-year AI strategy and execution roadmap for the COO Technology portfolio.
  • Develop architecture blueprints and end-to-end system designs for Generative AI and agentic workflows.
  • Build a shared AI platform featuring reusable models, tooling, guardrails, and evaluation frameworks.
  • Lead the end-to-end delivery of production-grade AI solutions across high-complexity, regulated operational environments.
  • Build and lead a high-performing AI engineering organization, including team topology and operating models.
  • Manage the $200M+ AI technology portfolio budget, ensuring disciplined funding and cost-to-serve accountability.
  • Establish AI governance forums and architecture review boards to ensure regulatory compliance and model risk management.
  • Manage strategic partnerships with external AI platform providers like Google and Anthropic.

What we're looking for

  • 15+ years of experience in Technology.
  • 10+ years of management experience leading senior engineers and architects across global teams.
  • Deep expertise in Generative AI, LLM engineering, RAG, and agentic systems design.
  • Proficiency in Python, PyTorch/TensorFlow, and AI frameworks like LangChain or LlamaIndex.
  • Experience deploying AI workloads on AWS, GCP, or Azure including MLOps and scalable inference.
  • Experience managing large technology budgets of $50M+ with accountability for ROI.
  • Bachelor's degree required; Master's in CS, AI/ML, or related field (preferred).
  • Deep familiarity with financial services operations and regulatory landscapes (preferred).

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