GTM Systems Administrator

What you'll do

• Manage day-to-day Salesforce administration including objects, fields, page layouts, and user provisioning.
• Build and maintain declarative automation such as Flows, validation rules, and approval processes.
• Ensure end-to-end data quality through deduplication, validation rules, and routine hygiene audits.
• Serve as the primary support contact for Sales, Marketing, and Customer Success users to resolve configuration issues.
• Administer and troubleshoot adjacent GTM tools including Gong and Apollo.io.
• Execute release management by testing changes in sandboxes and documenting process updates for end users.
• Collaborate on the Salesforce roadmap regarding territory, quota, and forecasting configurations.

What we're looking for

• Must have 5+ years of experience as a hands-on Salesforce Administrator, preferably in a B2B SaaS environment.
• Must possess deep declarative Salesforce skills including Flows, validation rules, permission sets, and page layouts.
• Must have experience managing end-to-end data quality, including deduplication, validation, and hygiene processes.
• Must possess strong customer service instincts and clear communication skills for non-technical users.
• Must demonstrate high attention to detail and a commitment to documenting configuration changes.
• Ability to manage multiple support requests and project work simultaneously.
• Salesforce Administrator or Advanced Administrator certification is preferred.
• Experience with change management, release processes, and GTM tools like Gong or Apollo.io is preferred.