Group Product Manager, Member Coverage & Support Platform

Oscar Health

Confirmed live yesterday High trust
Hybrid

Quick summary

Work type
Hybrid
Location
New York, NY
Salary
$180,504–$236,911 / yr
Posted
45 days ago
Freshness
Confirmed live yesterday

Market check

Salary context

Competitive pay

How this pay compares to similar roles

Similar $202k
This role $209k
$156k most similar roles pay here $246k

This role pays more than 56% of similar roles. Most pay $175,500–$227,737 — the shaded band above. At the midpoint, this role pays about $209k versus about $202k for comparable roles.

Based on 240 similar postings.

Employer

About Oscar Health

Oscar Health is a technology-driven health insurance company offering individual, family, and small business health plans.

Oscar Health currently has 70 open roles on FindRole.

Listed pay typically runs $149,040–$195,615 across 65 roles with salary data.

Most-posted roles

View all roles at Oscar Health

At a glance

TL;DR · Group Product Manager, Member Coverage & Support Platform

The Group Product Manager, Member Coverage & Support Platform joins the Product team to lead a group of product managers in overseeing critical infrastructure. This role is responsible for the vision, strategy, and roadmap of technical systems including coverage data integrations, APIs, billing and payment workflows, and internal tools used by support teams. The manager will work cross-functionally with Engineering, Operations, Data, and Design to modernize legacy tooling, improve platform scalability, and enhance the end-to-end member experience. Key responsibilities include managing complex product areas with multiple stakeholders, translating technical complexity for non-technical audiences, and making trade-offs regarding reliability and performance. The role addresses the challenge of navigating a complex healthcare landscape by streamlining service workflows, improving first call resolution, and integrating AI to manage inquiries while ensuring seamless member journeys through high-pressure seasonal peaks.

What does a Product Manager earn in New York?

Median $195400 from 109 postings across 30 companies.

See salary data

What you'll do

  • Define the vision, strategy, and roadmap for member coverage and support platforms.
  • Lead product strategy for technical systems including billing, payments, integrations, and APIs.
  • Manage, mentor, and develop a team of product managers.
  • Modernize legacy tools to improve platform scalability, reliability, and usability.
  • Improve internal tools and workflows to help support teams resolve member issues faster.
  • Develop product strategies for evolving support models, including the integration of AI for inquiries.
  • Translate complex technical systems into clear priorities and narratives for non-technical stakeholders.
  • Make strategic trade-offs between member experience, operational performance, and platform reliability.

What we're looking for

  • Must have at least 7 years of product management experience.
  • Must have at least 2 years of people management experience.
  • Experience leading technical platform products, internal tools, workflow systems, APIs, or integrations is required.
  • Experience managing complex product areas with multiple stakeholders and operational dependencies is required.
  • Ability to translate complex technical concepts into clear business and product strategy for non-technical audiences.
  • Strong analytical skills using data to identify opportunities and measure success.
  • Preferred experience in healthcare, insurance, fintech, or other regulated industries.
  • Preferred experience improving support operations through automation, AI, or workflow redesign.

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