Group Product Manager, Member Coverage & Support Platform

Oscar Health

Confirmed live yesterday High trust
Remote

Quick summary

Work type
Remote
Location
Boston, MA
Salary
$180,504–$236,911 / yr
Posted
45 days ago
Freshness
Confirmed live yesterday

Market check

Salary context

Competitive pay

How this pay compares to similar roles

Similar $202k
This role $209k
$156k most similar roles pay here $246k

This role pays more than 56% of similar roles. Most pay $175,500–$227,737 — the shaded band above. At the midpoint, this role pays about $209k versus about $202k for comparable roles.

Based on 240 similar postings.

Employer

About Oscar Health

Oscar Health is a technology-driven health insurance company offering individual, family, and small business health plans.

Oscar Health currently has 70 open roles on FindRole.

Listed pay typically runs $149,040–$195,615 across 65 roles with salary data.

Most-posted roles

View all roles at Oscar Health

At a glance

TL;DR · Group Product Manager, Member Coverage & Support Platform

The Group Product Manager, Member Coverage & Support Platform joins the Product team to lead a group of product managers in managing complex technical systems. This role is responsible for defining the vision and roadmap for platforms involving coverage data integrations, APIs, billing and payment workflows, and internal tools used by support teams. The manager will partner with Engineering, Operations, Data, and Design to modernize legacy tooling, improve platform scalability, and enhance the end-to-end member experience. Key responsibilities include managing product strategy across technical systems, translating complex concepts for non-technical stakeholders, and implementing AI for simpler inquiries while optimizing human agent workflows. The role addresses the challenge of navigating a high-pressure healthcare calendar by improving operational performance, reducing friction, and ensuring reliability across critical service workflows within a regulated insurance environment.

What does a Product Manager earn in Remote?

Median $207754 from 108 postings across 33 companies.

See salary data

What you'll do

  • Define the vision, strategy, and roadmap for Member Coverage and Support platforms.
  • Lead product strategy for technical systems including coverage data integrations, APIs, billing, and payment workflows.
  • Manage, mentor, and develop a team of product managers.
  • Modernize legacy tools to improve platform scalability, reliability, and usability for internal teams.
  • Improve the tools and workflows used by support teams to resolve member issues quickly.
  • Drive measurable improvements in operational metrics such as first call resolution and issue quality.
  • Develop product strategies for evolving support models including AI integration and human agent workflows.
  • Translate complex technical concepts into clear priorities and narratives for non-technical stakeholders.

What we're looking for

  • You must have at least 7 years of product management experience.
  • You must have at least 2 years of people management experience.
  • Experience leading technical platform products, internal tools, workflow systems, APIs, or integrations is required.
  • Experience managing complex product areas with multiple stakeholders and operational dependencies is required.
  • Strong communication skills to translate technical complexity into clear business and product strategy are required.
  • Strong analytical skills using data to identify opportunities and measure success are required.
  • Experience in healthcare, insurance, fintech, or other regulated industries is preferred.
  • Experience improving support operations through tooling, automation, AI, or workflow redesign is preferred.

More like this

Similar roles

Group Product Manager, Finance Technology

Reddit

Remote 36 days ago $210,800$295,200
SaaS AI ERP EPM NetSuite Workato Adaptive Zip Coupa Ramp Workday Salesforce SOX Compliance UAT Product Management Vendor Management Procure-to-Pay Quote-to-Cash
8+ yrs exp Remote