Group Product Manager, Member Coverage & Support Platform

Oscar Health

Confirmed live 2 days ago High trust
Hybrid

Quick summary

Work type
Hybrid
Location
Los Angeles, CA
Salary
$180,504–$236,911 / yr
Posted
45 days ago
Freshness
Confirmed live 2 days ago

Market check

Salary context

Competitive pay

How this pay compares to similar roles

Similar $202k
This role $209k
$156k most similar roles pay here $246k

This role pays more than 56% of similar roles. Most pay $175,500–$227,737 — the shaded band above. At the midpoint, this role pays about $209k versus about $202k for comparable roles.

Based on 240 similar postings.

Employer

About Oscar Health

Oscar Health is a technology-driven health insurance company offering individual, family, and small business health plans.

Oscar Health currently has 70 open roles on FindRole.

Listed pay typically runs $149,040–$195,615 across 65 roles with salary data.

Most-posted roles

View all roles at Oscar Health

At a glance

TL;DR · Group Product Manager, Member Coverage & Support Platform

The Group Product Manager, Member Coverage & Support Platform joins the Product team to lead a group of product managers in managing complex technical systems. This role is responsible for defining the vision and roadmap for platforms involving coverage data integrations, APIs, billing and payment workflows, and internal tools used by support teams. The manager will modernize legacy tooling, improve platform scalability during peak seasons, and enhance the end-to-end experience for members and agents. Key responsibilities include translating complex technical concepts for non-technical stakeholders and making strategic trade-offs regarding reliability and operational performance. The role requires expertise in managing technical platforms, internal tools, and workflow systems within a regulated environment. Success is measured by improving first call resolution and reducing operational friction through automation, AI integration, and streamlined service workflows to solve critical healthcare infrastructure challenges.

What does a Product Manager earn in California?

Median $223300 from 163 postings across 44 companies.

See salary data

What you'll do

  • Define the vision, strategy, and roadmap for Member Coverage and Support platforms.
  • Lead product strategy for technical systems including billing, payments, integrations, and APIs.
  • Manage, mentor, and develop a team of product managers.
  • Modernize legacy tools to improve platform scalability, reliability, and usability.
  • Improve internal tools and workflows to help support teams resolve member issues faster.
  • Drive measurable improvements in operational metrics like first call resolution and issue quality.
  • Develop product strategies for evolving support models, including the integration of AI.
  • Translate complex technical concepts into clear priorities and narratives for non-technical stakeholders.

What we're looking for

  • You must have at least 7 years of product management experience.
  • You must have at least 2 years of people management experience.
  • Experience leading technical platform products, internal tools, workflow systems, APIs, or integrations is required.
  • Experience managing complex product areas with multiple stakeholders and operational dependencies is required.
  • Strong communication skills are required to translate technical complexity into clear business and product strategy.
  • Strong analytical skills and experience using data to identify opportunities and measure success are required.
  • Experience in healthcare, insurance, fintech, or other regulated industries is preferred.
  • Experience improving support operations through tooling, automation, AI, or workflow redesign is preferred.

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