This role pays less than
82%
of similar roles. Most pay
$114,475–$201,425
— the shaded band above.
At the midpoint, this role pays about
$103k
versus about
$158k
for comparable roles.
Based on 240 similar postings.
Employer
About Leidos
Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations.
Leidos currently has
340 open roles
on FindRole.
Listed pay typically runs
$92,300–$166,850
across 294 roles with salary data.
The GNOC Tier II Incident Management Technician joins the Digital Modernization Sector to support computer data communications systems through network event management and incident troubleshooting. This role involves maintaining LAN and WAN devices, performing configuration management by validating topology drawings, and ensuring hardware meets performance standards. The technician will resolve tickets within ServiceNow, manage hardware and software configurations, and troubleshoot issues across OSI layers one, two, and three. Key responsibilities include configuring layer two switching for VLANs, troubleshooting layer three routing, and managing Multiprotocol Label Switch across the WAN. Utilizing Microfocus and Riverbed tools, the technician identifies customer-impacting events and coordinates with vendors to resolve hardware or software problems. The role requires expertise in Cisco and Juniper routers while providing technical recommendations for integrating new network technologies into the existing infrastructure.