This role pays less than
82%
of similar roles. Most pay
$114,300–$201,425
— the shaded band above.
At the midpoint, this role pays about
$103k
versus about
$158k
for comparable roles.
Based on 240 similar postings.
Employer
About Leidos
Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations.
Leidos currently has
340 open roles
on FindRole.
Listed pay typically runs
$92,300–$166,850
across 294 roles with salary data.
The GNOC Tier II Incident Management Technician joins the Digital Modernization Sector to support computer data communications systems through network event management and incident troubleshooting. This role involves maintaining LAN and WAN devices, managing hardware configurations, and ensuring network performance meets established standards. Day-to-day responsibilities include resolving tickets in ServiceNow, performing configuration management for topology drawings and asset records, and coordinating with vendors to resolve issues. The technician will troubleshoot layer two switching, such as VLANs, and layer three routing across the enterprise, while specifically troubleshooting Multiprotocol Label Switch over the WAN. Required skills include proficiency with Microfocus and Riverbed tools, knowledge of OSI layers 1, 2, and 3, and hands-on experience with Cisco or Juniper routers. The role focuses on identifying customer-impacting events and evaluating new technologies for integration into existing network architectures.