We’re seeking an Operations Director to lead the Fraud Intelligence Product Line organization, responsible for protecting customers and transactions at scale. This role involves coordinating with Product, Engineering, and cross-functional teams to drive business performance and operational excellence. The director will manage a multi-million-dollar portfolio, overseeing financial operations, resource allocation, and execution across product and engineering teams. Key responsibilities include running daily operations, facilitating monthly business reviews, managing budgets, tracking headcount, and ensuring alignment on priorities. Ideal candidates have over 12 years of experience in large-scale technology organizations, with strong skills in budget management, performance tracking, and data-driven decision-making. Experience in fraud prevention or financial services is a plus.
Own and orchestrate the Fraud Intelligence organization's operating model.
Facilitate monthly Fraud Business Reviews to provide clear team health insights.
Drive leadership operating rhythms including staff meetings, planning cycles, and reviews.
Manage multi-million dollar Product and Engineering portfolio financial oversight.
Lead headcount tracking, hiring progress, and workforce allocation across teams.
Coordinate dependencies and remove blockers for cross-functional delivery success.
What we're looking for
12+ years of experience in business operations or operational leadership in large-scale technology organizations.
Proven track record of driving execution and delivering results across complex, cross-functional environments.
Experience supporting Product and Engineering organizations at scale with strong budget management skills.
Strong ability to manage headcount, performance tracking, and create structure for accountability.
Excellent communication skills and experience working closely with senior leaders to enable effective decision-making.
Analytical skills using data to track performance and inform decisions in fraud or risk platforms environments.
Experience in financial services or trust & safety is beneficial.
Market check
Salary context
This listing doesn't show a salary. Similar roles on FindRole typically pay
$140,000–$220,200.
Peer median band
$140,000–$220,200
Median floor and ceiling across peers.
Typical midpoint (25–75%)
$150,075–$221,643
Middle half of comparable postings.
Based on 240 comparable postings.*
* 240 is the maximum number of comparable postings sampled.
Employer
About Q2
Q2 Holdings is a cloud-based banking software company providing digital banking solutions to banks, credit unions, and alternative financial companies, including consumer and business banking platforms. Industry: Financial Technology & Digital Banking
Visa
Visa DPS risk tools
card risk management systems
data analysis
process management
fraud rules
model management
analytics
reporting
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Tableau
Power BI
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