This role pays more than
76%
of similar roles. Most pay
$157,125–$225,000
— the shaded band above.
At the midpoint, this role pays about
$227k
versus about
$191k
for comparable roles.
Based on 240 similar postings.
Employer
About Cisco
Cisco Systems is the world''s leading networking technology company, designing and manufacturing networking hardware, telecommunications equipment, and cybersecurity solutions for businesses and governments. Industry: Networking Technology & Cybersecurity
Cisco currently has
196 open roles
on FindRole.
Listed pay typically runs
$167,700–$245,200
across 196 roles with salary data.
Forward Deployed Engineer Secure Services Edge serves as a critical technical liaison between the product organization and strategic enterprise customers within the Security Service Edge portfolio. This role involves managing complex escalations, translating customer requirements into engineering priorities, and providing technical leadership for large-scale deployments. You will work on solving challenges related to zero trust access, VPN, web inspection, CASB, DLP, and firewall as a service. Day-to-day responsibilities include building runbooks, performing log analysis, and scripting for diagnostics and automation. The role requires proficiency in Bash, Python, and packet capture tools like Wireshark or tcpdump. Candidates must possess deep expertise in networking and security protocols including DNS, routing, IPsec tunnels, TLS, SAML, OIDC, and SCIM to ensure seamless transitions across various cloud and on-premises infrastructure environments for global customers.
What does a Forward Deployed Engineer earn?
Median $215000 from 45 postings across 23 companies.
Manage technical relationships for large strategic accounts by leading the resolution of critical issues from end to end.
Act as the primary technical liaison between product engineering teams and enterprise customers to translate requirements and findings.
Create high-quality escalations for engineering by providing reproducible data, logs, packet captures, and clear impact statements.
Advocate for customer needs in product roadmap discussions while communicating engineering constraints and timelines back to the client.
Develop CX-driven runbooks and technical documentation based on lessons learned from previous deployments.
Use AI-assisted log analysis and scripting in Bash or Python to perform diagnostics and automate health checks.
Proactively improve account health by ensuring consistent configuration, policy management, and deployment planning for customers.
What we're looking for
Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or a related technical field with 10+ years of experience; or a Master's degree with 7+ years of experience.
At least 7 years of experience in networking and security with direct customer ownership.
Experience with DNS, routing, IPsec tunnels, TLS, SAML, SWG/Web Proxy, and cloud networking.
Experience across zero trust access, VPN, web inspection in the cloud, CASB, DLP, and firewall policy.
At least 5 years of experience with identity and SSO integrations (SAML/OIDC, SCIM) in enterprise deployments.
Experience handling on-premises and cloud security/networking products in production customer environments (preferred).
Ability to influence customer expectations and recommend successful SaaS deployment and adoption strategies (preferred).
Experience supporting large multinational enterprise accounts with global SSE or SASE rollouts (preferred).