FEP TPS Engineer III

Applied Materials

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Quick summary

Work type
On-site
Location
Phoenix, AZ
Employment
Full-time
Posted
28 days ago
Freshness
Confirmed live yesterday

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How this pay compares to similar roles

Similar $162k
$121k most similar roles pay here $200k

This listing doesn't post a salary. Most similar roles pay $135,000–$188,087.

Based on 240 similar postings.

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About Applied Materials

Applied Materials is the world''s largest supplier of equipment, services, and software for the semiconductor and display industries, enabling the production of chips and advanced displays. Industry: Semiconductor Equipment

Applied Materials currently has 212 open roles on FindRole.

Listed pay typically runs $128,000–$176,000 across 163 roles with salary data.

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At a glance

TL;DR · FEP TPS Engineer III

FEP TPS Engineer III - (E3) serves as a critical technical support focal point between customers and the internal division to resolve complex equipment issues. The role involves managing escalations, fleet performance, system installations, and improvement programs while providing Alpha and Beta site support for new hardware, software, or process designs. Day-to-day responsibilities include diagnosing and troubleshooting equipment, reviewing ECOs, and generating performance metrics such as MTBF, MTBI, and availability. The position requires creating technical documentation like CENs and BKMs to ensure successful field implementation of system upgrades. Candidates must possess conceptual and practical expertise in their discipline, the ability to solve complex problems using multiple information sources, and strong interpersonal skills to build consensus. This role focuses on solving hardware and software challenges within the semiconductor manufacturing equipment domain.

What you'll do

  • Manage all technical support aspects for a specific customer including escalations, fleet performance, installations, and upgrades.
  • Act as the primary focal point between customers and internal divisions to provide technical documentation and troubleshooting support.
  • Provide Alpha Site support for the installation, operation, calibration, and testing of new hardware or software designs.
  • Provide Beta Site support for the implementation and testing of new processes on customer tools.
  • Initiate and review Engineering Change Orders (ECOs) to ensure data supports fixes and communicate updates to the field.
  • Generate and present system performance metrics including MTBF, MTBI, availability, and spending analysis.
  • Create and review technical documentation such as CENs and BKMs for system upgrades and support plans.
  • Present technical improvements and support plans at the customer level to ensure successful field implementation.

What we're looking for

  • Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines.
  • Solves complex problems by taking new perspectives on existing solutions and exercising judgment based on multiple information sources.
  • Acts as a resource for less experienced colleagues and can lead small projects with manageable risks.
  • Explains difficult or sensitive information while working to build consensus.
  • Provides technical support, documentation, and escalation management for customer equipment installations, upgrades, and performance improvements.
  • Generates and presents system performance data including MTBF, MTBI, availability, and spending analysis.
  • Creates and reviews technical documentation covering improvements, upgrades, and support plans.

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