Engineer, Data Center Facilities

What you'll do

• Monitor, troubleshoot, and escalate critical events on systems and applications across the enterprise.
• Manage data center infrastructure including power monitoring, cooling, floor space, and fire suppression.
• Oversee the acquisition, installation, and maintenance of hardware equipment and software.
• Create, edit, and resolve incident reports following site incidents to ensure 100% uptime.
• Develop and improve Standard Operating Procedures (SOPs) for site-specific equipment.
• Execute change management processes by creating Method of Procedures (MOPs) for maintenance and repairs.
• Troubleshoot site mechanical and electrical systems and respond to unplanned events without supervision.
• Perform regular rounds and inspections to detect anomalies in mission-critical infrastructure.

What we're looking for

• Bachelor's degree in a related field or equivalent work experience is preferred.
• At least 4 years of experience in mission critical facilities operating or engineering equipment is preferred.
• Hands-on electrical or mechanical skill and competence in the area of non-expertise is preferred.
• Strong knowledge of various UPS systems, cooling systems, and energy efficiency principles is preferred.
• Strong understanding of infrastructure redundancy configurations (N+1, 2N, ATS/STS) and their risks is preferred.
• Ability to lift up to 50 pounds regularly and work in physically demanding positions like bending or stooping.
• Comfort working with heights up to 16 feet on a ladder and under raised data center floors.
• Availability for an on-call schedule is preferred.