This role pays more than
99%
of similar roles. Most pay
$113,700–$173,013
— the shaded band above.
At the midpoint, this role pays about
$382k
versus about
$143k
for comparable roles.
Based on 240 similar postings.
Employer
About Motorola Solutions
Motorola Solutions, Inc. (NYSE: MSI) is a leading American technology company providing mission-critical communications, video security, and analytics for public safety and enterprise customers.
Motorola Solutions currently has
135 open roles
on FindRole.
Listed pay typically runs
$106,500–$140,000
across 117 roles with salary data.
Ecosystem Support Specialist serves as a vital link within the CommandCentral Customer Support Team, bridging the gap between users, engineering, and product development. You will manage cross-functional collaborations to analyze incidents, investigate escalations, and track system outages while authoring technical knowledge base entries and coordinating internal updates via corporate case-tracking software. The role involves providing customer support through voice, email, and live chat, including participating in an after-hours on-call rotation. Required skills include troubleshooting complex hardware, networking components, and third-party software integrations; proficiency in Microsoft Windows, Active Directory, virtualization, DNS records, and IP addressing is essential. You will also utilize AI prompting workflows to scale performance. The work involves supporting critical systems within the public safety domain, specifically involving emergency call handling environments and specialized SaaS architectures like Flex or Vesta CAD dispatch systems.
AWS
Azure
SaaS
VMWare ESXi
Microsoft Hyper-V
Microsoft SQL Server
Windows Server
Linux
Cisco IOS
Fortinet FortiGate
Active Directory
SSO
API Integration
Cloud Migration
Server Virtualization
AI Infrastructure
High-Performance Computing
Data Center Infrastructure
Electrical Engineering
Mechanical Engineering
Thermal Engineering
Hardware Validation
Liquid Cooling
CAD
System Engineering
Networking
Storage
Power Delivery
Manufacturing