Director Enterprise Service Experience
S&P Global
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How this pay compares to similar roles
This role pays less than 91% of similar roles. Most pay $208,800–$284,600 — the shaded band above. At the midpoint, this role pays about $162k versus about $247k for comparable roles.
Based on 240 similar postings.
Employer
S&P Global delivers Essential Intelligence® that shapes decision making. We provide the world’s leading organizations with the right data, connected technologies and expertise they need to move ahead.
S&P Global currently has 46 open roles on FindRole.
Listed pay typically runs $142,000–$200,000 across 37 roles with salary data.
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At a glance
Director, Customer Experience, UAT & Quality Innovation leads the enterprise strategy for customer experience assurance, User Acceptance Testing, and quality engineering across critical product portfolios. This role establishes scalable frameworks to ensure business outcomes, usability standards, and end-to-end validation are met before release. The successful candidate will manage a geographically distributed team to build automated launch verification capabilities, predictive risk models, and quality intelligence dashboards. Key responsibilities include governing the definition of ready, integrating compliance into automated workflows, and managing vendor partnerships. Required expertise includes cloud platforms like AWS, Azure, or GCP; automation tools such as Jenkins, GitLab CI, or Azure DevOps; and testing frameworks including Selenium, Playwright, Cypress, Appium, Rest Assured, or Postman. The role addresses the challenge of ensuring product resilience and trust within complex, highly regulated financial data environments.
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