QA Director

Global Payments (TSYS)

Confirmed live 2 days ago High trust

Quick summary

Work type
On-site
Location
Charlotte, NC
Posted
10 days ago
Freshness
Confirmed live 2 days ago

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Salary context

How this pay compares to similar roles

Similar $223k
$157k most similar roles pay here $288k

This listing doesn't post a salary. Most similar roles pay $181,418–$264,000.

Based on 240 similar postings.

Employer

About Global Payments (TSYS)

Global Payments (TSYS) is a leading worldwide provider of payment technology and software solutions delivering innovative services to issuers, merchants, and consumers across more than 100 countries. Industry: Payments Technology & Financial Services

Global Payments (TSYS) currently has 19 open roles on FindRole.

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At a glance

TL;DR · QA Director

As a QA Director on the Quality Assurance Team, you will lead enterprise quality strategies to improve product reliability and reduce production risk for critical payment solutions. You will be responsible for driving continuous improvement across testing practices and automation capabilities while shaping quality decisions through meaningful metrics and insights. Your daily work involves building high-performing teams, fostering accountability, and aligning testing resources with strategic initiatives to ensure successful product launches. The role requires expertise in manual and automated testing strategies within complex technology environments, specifically utilizing WebdriverIO and TypeScript. You will translate business objectives into scalable quality strategies to solve problems related to the reliability of payment systems for credit, debit, prepaid, and merchant services. This position focuses on ensuring software solutions consistently meet user expectations within the payments and fintech domain.

What you'll do

  • Develop and lead enterprise quality strategies to improve product reliability and reduce production risk.
  • Drive continuous improvement across testing practices and automation capabilities to increase delivery efficiency.
  • Analyze quality metrics and insights to inform leadership decisions regarding system performance and customer satisfaction.
  • Align testing resources and quality standards to ensure successful, predictable product launches.
  • Build and develop high-performing teams by fostering accountability and professional growth.
  • Translate business objectives into scalable quality strategies while influencing cross-functional stakeholders.
  • Oversee manual and automated testing frameworks using tools like WebdriverIO and TypeScript.

What we're looking for

  • Proven experience leading software quality assurance functions in complex technology environments.
  • Experience with both manual and automated testing strategies.
  • Demonstrated success developing and executing quality frameworks to improve product stability.
  • Strong leadership experience managing managers and technical teams.
  • Expertise in QA tools, methodologies, and automation technologies including WebdriverIO and TypeScript.
  • Ability to translate business objectives into scalable quality strategies and influence stakeholders.
  • Experience in the payments or fintech industry is preferred.
  • A Master's degree in a related field is preferred.

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