Senior Director Eng, Seller User Experience

eBay

Quick summary

Work type: On-site
Location: San Jose, CA
Salary: $274,400–$366,300 / yr
Posted: 2 days ago
Nearby: 99+ roles within 25 mi

Market check

Salary context

Above market

How this pay compares to similar roles

Similar $225k

This role $320k

$147k most similar roles pay here $390k

This role pays more than 91% of similar roles. Most pay $170,051–$280,000 — the shaded band above. At the midpoint, this role pays about $320k versus about $225k for comparable roles.

Based on 240 similar postings.

Employer

About eBay

eBay is a global e-commerce company that operates an online marketplace connecting buyers and sellers for a wide range of new and used goods.

eBay currently has 29 open roles on FindRole.

Listed pay typically runs $172,000–$241,900 across 28 roles with salary data.

Most-posted roles

View all roles at eBay

At a glance

TL;DR · Senior Director Eng, Seller User Experience

Role Posting Log in to save

As a Senior Director of Engineering for Seller User Experiences, you will lead a team focused on enhancing customer satisfaction through innovative user-centric designs. Your daily responsibilities include driving modernization initiatives to transform our platform into a self-service offering and collaborating with architects to align experience services with technical excellence. You will also foster strategic partnerships with product and business stakeholders to ensure technology roadmaps support customer experience goals, while cultivating a culture of collaboration and continuous improvement within your engineering team. The ideal candidate possesses strong architectural skills, expertise in scalable systems, and proficiency in Agile methodologies. Experience with metrics like DORA and SPACE for optimizing developer and user flows is highly desired, as well as knowledge in orchestrating AI/ML solutions to enhance user interfaces. This role involves shaping the future of e-commerce through transformative design practices that delight our customers.

Skills

Agile Lean CI/CD DORA SPACE Kubernetes AWS Terraform Python PostgreSQL AI Machine Learning Metrics Analysis Scalable Systems User Engagement Metrics

What you'll do

Lead development and enhancement of seller experiences prioritizing customer satisfaction.
Utilize user feedback to continuously refine and improve seller interfaces.
Drive modernization initiatives to transform platform into a self-service offering.
Define engineering vision integrating customer insights for growth and efficiency.
Forge partnerships with product and business stakeholders for aligned technology roadmaps.
Mentor teams to deliver outstanding user-centric experiences, exceeding expectations.

What we're looking for

15+ years of experience in engineering and leadership roles focusing on user experiences.
Proven track record of enhancing customer experience through innovative technology solutions.
Strong architectural skills with expertise in scalable systems for user engagement.
Bachelor’s degree in Computer Science (Master’s preferred).
Experience driving modernization initiatives to transform platforms into self-service offerings.
Ability to collaborate with product and business stakeholders on strategic goals.

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