Director, UX Research

Okta Inc

Confirmed live yesterday High trust
Hybrid

Quick summary

Work type
Hybrid
Location
Bellevue, WAChicago, ILNew York, NYWashington, DC
Salary
$251,000–$345,000 / yr
Posted
7 days ago
Freshness
Confirmed live yesterday

Market check

Salary context

Above market

How this pay compares to similar roles

Similar $246k
This role $298k
$177k most similar roles pay here $363k

This role pays more than 84% of similar roles. Most pay $208,800–$282,750 — the shaded band above. At the midpoint, this role pays about $298k versus about $246k for comparable roles.

Based on 240 similar postings.

Employer

About Okta Inc

Okta, Inc. is an American identity and access management company based in San Francisco. It provides cloud software that helps companies manage and secure user authentication into applications, and for developers to build identity controls into applications, websites, web services, and devices.[

Okta Inc currently has 137 open roles on FindRole.

Listed pay typically runs $174,000–$239,000 across 137 roles with salary data.

Most-posted roles

View all roles at Okta Inc

At a glance

TL;DR · Director, UX Research

The Director, UX Research leads the strategy, quality, and impact of user research across the Design & UX Research organization. This leader manages a team of researchers and managers while overseeing Research Operations as a distinct function covering infrastructure, recruiting, tooling, and methodology standards. The role involves building a multi-quarter roadmap to inform product decisions early, managing the insight pipeline from discovery to implementation, and integrating AI-native workflows like automated synthesis and rapid validation into the research lifecycle. Candidates must possess deep fluency in qualitative and quantitative methods, experience in enterprise B2B SaaS, and the ability to partner with Product and Engineering leadership. The work focuses on solving complex identity challenges for large enterprises by ensuring research evidence shapes product specifications and improves usability and trust within an AI-powered infrastructure environment.

What you'll do

  • Define the multi-quarter research roadmap and set the strategic agenda for enterprise and AI-powered identity products.
  • Manage Research Operations as a standalone function including infrastructure, recruiting, tooling, and methodology standards.
  • Integrate research insights into early product planning to shape specifications rather than just validating them after the fact.
  • Lead the adoption of AI-assisted synthesis and analysis to accelerate the cycle from insight to decision.
  • Hire, manage, and coach a team of researchers while ensuring high standards for rigor and business impact.
  • Partner with Product, Engineering, and Design leadership to align research activities with development roadmaps.
  • Present research findings and their specific business implications directly to executive leadership and customers.

What we're looking for

  • Master’s degree in a related field or equivalent experience.
  • 10+ years of experience in user research.
  • 5+ years of experience leading and developing research teams.
  • Experience in enterprise B2B SaaS environments.
  • Proven track record of research directly shaping product and roadmap decisions.
  • Fluency in qualitative and quantitative methods with strong judgment on methodology selection.
  • Experience owning or partnering with Research Operations, including recruiting, tooling, and compliance.
  • Experience implementing AI-assisted research and synthesis workflows to accelerate insight cycles.

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