This role pays less than
68%
of similar roles. Most pay
$110,227–$154,200
— the shaded band above.
At the midpoint, this role pays about
$117k
versus about
$132k
for comparable roles.
Based on 239 similar postings.
Employer
About Caterpillar
Caterpillar Inc. is the world''s largest manufacturer of construction and mining equipment, diesel and natural gas engines, industrial gas turbines, and diesel-electric locomotives. Industry: Heavy Equipment & Manufacturing
Caterpillar currently has
62 open roles
on FindRole.
Listed pay typically runs
$131,789–$192,710
across 61 roles with salary data.
The Digital Tech Support Analyst joins the team to deliver technical roadmaps for business processes and applications while ensuring products meet performance standards like reliability, durability, and maintainability. This role involves analyzing business requirements, conducting root cause analyses, performing risk assessments, and troubleshooting software issues to provide corrective actions or workarounds. The analyst will monitor digital product performance, manage resolution commitments for field issues, and develop knowledge base materials and training content. Key technical skills include supporting relational databases through querying and reporting, writing Python scripts, and using Postman to manage API requests. Additionally, the role requires experience with VisionLink, Product Link hardware, SOS Web Services, Salesforce, ServiceNow, and Azure DevOps. The work focuses on resolving complex issues for dealers, customers, and internal teams while ensuring compliance with established service level agreements.
Remote (New Brunswick, NJ)3 days ago
$94,000–$151,800
Python
SQL
Alteryx
Tableau
Power BI
UiPath
R
SAP – S/4 Hana
JD Edwards
OCR
Machine Learning
Data Lakes
APIs
Data Mining
Data Visualization
Continuous Auditing
ServiceNow
Microsoft 365
Teams
Technical Support
Hardware Infrastructure
Data Analysis
Troubleshooting
Knowledge Management
Call Center Technologies
Asset Management