Developer Advocate, Service Management

Datadog

Confirmed live yesterday High trust
Remote

Quick summary

Work type
Remote
Location
Remote
Salary
$160,000–$200,000 / yr
Posted
24 days ago
Freshness
Confirmed live yesterday

Market check

Salary context

Competitive pay

How this pay compares to similar roles

Similar $180k
This role $180k
$127k most similar roles pay here $225k

This role pays more than 54% of similar roles. Most pay $144,875–$215,612 — the shaded band above. At the midpoint, this role pays about $180k versus about $180k for comparable roles.

Based on 240 similar postings.

Employer

About Datadog

Datadog, Inc. is an American company that provides an observability service for cloud-scale applications, providing monitoring of servers, databases, tools, and services, through a SaaS-based data analytics platform.

Datadog currently has 266 open roles on FindRole.

Listed pay typically runs $161,000–$205,000 across 138 roles with salary data.

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At a glance

TL;DR · Developer Advocate, Service Management

Developer Advocate - Service Management joins a team of engineers focused on helping user communities solve problems related to incident response, on-call rotations, and operational automation. In this role, you will act as a subject matter expert for service management features like workflow automation and agent builders while creating content across various mediums including demos, public speaking, blogging, and documentation. You will partner with product engineering teams to build compelling demonstrations and interface with open source communities to drive key messaging. The role requires proficiency in scripting and programming languages such as Node.js, Python, Go, or bash, along with experience with APIs and modern infrastructure like IaaS cloud services and containers. This position addresses the technical and organizational challenges of cloud observability, incident response, and service management for the SRE, Engineer, DevOps, and Operations community.

What you'll do

  • Act as a subject matter expert for service management tools and workflows for internal advocacy and engineering teams.
  • Create multi-media content including demos, blogs, webinars, and research reports to establish Datadog's leadership in the DevOps space.
  • Partner with product engineering teams to build compelling technical demonstrations and coach engineers on effective communication.
  • Engage with open source communities to drive market messaging and develop new integrations for the platform.
  • Contribute directly to the product through bug reporting, feature suggestions, documentation, or code contributions.
  • Translate complex technical concepts into compelling narratives for the SRE, DevOps, and operations communities.

What we're looking for

  • At least 5 years of experience as a Platform Engineer, Site Reliability Engineer, DevOps Engineer, or Software Developer.
  • Experience as an on-call/incident responder running production systems in complex IT environments.
  • Strong understanding of core service-management practices including incident response, on-call, post-incident reviews, and SLOs.
  • At least 2 years of experience in storytelling and creating compelling content such as writing, speaking, or leading workshops.
  • Availability of public samples of technical writing, blog posts, demos, or recordings of presentations.
  • Proficiency in at least one scripting or programming language like Node.js, Python, Go, or bash.
  • Familiarity with APIs, modern infrastructure, IaaS cloud services, and containers.
  • Hands-on ITSM platform experience (ServiceNow, Jira Service Management) and active membership in SRE or DevOps communities (preferred).

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