Desktop Support Technician
General Dynamics
Quick summary
Market check
How this pay compares to similar roles
This role pays less than 78% of similar roles. Most pay $99,300–$160,400 — the shaded band above. At the midpoint, this role pays about $98k versus about $130k for comparable roles.
Based on 240 similar postings.
Employer
L3Harris Technologies is a US aerospace and defense technology company providing space and airborne systems, communications, electronic warfare, and missile propulsion solutions for government and commercial customers.
L3Harris currently has 513 open roles on FindRole.
Listed pay typically runs $106,500–$197,500 across 190 roles with salary data.
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At a glance
Desktop Support Technician The Desktop Support Technician provides advanced on-site technical assistance at a manufacturing and engineering facility to resolve complex hardware, software, and network issues. This role involves supporting escalations from Level 1 support while optimizing systems to ensure data integrity and prevent downtime in a dynamic production environment. Key responsibilities include troubleshooting desktops, laptops, printers, and scanners; installing enterprise applications like Microsoft Office 365 and SAP; and managing specialized engineering tools such as CAD/CAM software. The technician manages network configurations involving LAN/WAN, switches, routers, firewalls, and industrial systems including PLCs, SCADA, and IoT networks. Required skills include proficiency in TCP/IP, VLANs, VPNs, and cybersecurity fundamentals. The role addresses the critical need to integrate IT solutions with manufacturing operations while maintaining compliance with ISO 9001 standards and NIST cybersecurity frameworks.
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