This role pays less than
58%
of similar roles. Most pay
$152,150–$214,900
— the shaded band above.
At the midpoint, this role pays about
$177k
versus about
$184k
for comparable roles.
Based on 240 similar postings.
Employer
About Microsoft
Microsoft Corporation is a global technology leader producing software, hardware, and cloud services including Windows, Office 365, Azure cloud platform, Xbox gaming, and Surface devices. Industry: Software & Cloud Computing
Microsoft currently has
557 open roles
on FindRole.
Listed pay typically runs
$119,800–$234,700
across 537 roles with salary data.
As a Customer Experience Program Management - CTJ - Poly, you will join the Cloud Supply Chain organization to manage infrastructure for cloud and AI capabilities. You will lead virtual teams to deliver hardware predictably based on customer needs while developing methods to collect critical data on deployments and dependencies. Your daily work involves defining capabilities to enhance capacity experience, identifying automation opportunities with Engineering teams, and partnering across Supply Chain, Product Groups, and Security organizations to define multi-year roadmaps and KPIs. You will build actionable dashboards using analytical tools like T-SQL, Kusto, and PowerApps to manage blockers. The role focuses on solving complex supply chain challenges including planning, sourcing, and manufacturing for global datacenter assets. Success requires expertise in process engineering, Six Sigma methodologies, and the ability to translate business requirements into technical specifications.
Lead virtual teams to deliver infrastructure predictably based on customer needs.
Develop methods and processes to collect critical data for informed decision-making.
Identify automation opportunities with Engineering teams to optimize milestone delivery.
Partner across departments to define end-to-end processes, KPIs, and multi-year roadmaps.
Create actionable dashboards using analytical tools to manage dependencies and blockers.
Establish metrics and analytics to monitor performance against strategic goals.
Champion continuous improvement initiatives to increase program reliability and efficiency.
Present complex topics to executives to drive alignment and informed decision-making.
What we're looking for
Bachelor's Degree in Computer Science, Engineering, Data Science, Math, Business, or a related field.
4+ years of experience in engineering, product/technical program management, data analysis, or product development (or equivalent).
Must possess an active U.S. Government Top Secret Clearance with access to Sensitive Compartmented Information (SCI) based on a Single Scope Background Investigation (SSBI) with Polygraph.
Must be a U.S. citizen and able to pass Microsoft Cloud background checks.
Proven expertise in managing cross-functional and cross-team programs for over 6 years (preferred).
Ability to write and interpret code using scripting and automation tools (1+ year experience preferred).
Experience with T-SQL, Kusto, PowerApps, or other analytical tools (2+ years preferred).
Six Sigma certification as evidence of mastery of quality control and process optimization methodologies (preferred).
Azure
SQL
Power BI
Data Analysis
Capacity Planning
Demand Management
Technical Program Management
Analytics
Reporting Tools
Systems Transformation
Forecasting
Identity and Access Management (IAM)
Microsoft Entra ID
Active Directory
AD FS
MIM
Zero Trust
Multi-factor Authentication (MFA)
Conditional Access
Privileged Identity Management (PIM)
Public Key Infrastructure (PKI)
Role-based access control (RBAC)
Group Policy
Identity Governance
ICAM